Are you looking for a guide that explains why TomTom won’t connect to your phone ? Very well, you just found it! In this in-depth analysis we will show you all the steps to understand how to solve the problem.
In the next lines you will have all the necessary instructions to connect your TomTom to your smartphone. So take a few minutes of free time: we are sure that, once you have finished reading, you will have a clearer picture of what you need to do. But no more delay, let’s go!
TomTom does not connect to the phone
If TomTom does not connect to your phone (and the connection works without a shadow of a doubt), it is absolutely plausible that the connection procedure between the two devices has not been carried out correctly.
In fact, some specific steps must be followed. First, open the main menu within your TomTom navigation device. Once this is done, tap Settings and then Bluetooth, then go to Add phone .
At this point, take your device and install the TomTom MyDrive app: you can download it directly from the Play Store or by going to this link from your browser . Now open the MyDrive app on your phone, go beyond the introduction and log in with your TomTom account, or create a new TomTom account.
On the Connect screen on your TomTom device, tap OK, show me how and select your navigation device from the list below. If you are not sure which device you have, check the text on the navigation device screen. GO 520 Wi-Fi, GO 620 Wi-Fi, GO 5200 Wi-Fi, GO 6200 Wi-Fi is indicated on the screen.
Now tap on “Scan code”, then “Allow” (if the app asks you to activate Bluetooth) and point your phone’s camera at the QR code displayed on the navigation device. Once it is detected, it is scanned.
Here are some tips for scanning the QR code:
- Slowly move the phone back and forth to allow the camera to focus on the QR code.
- Minimize light reflections on the navigation device screen.
- Minimize direct sunlight on the navigation device screen.
We are almost at the end of the procedure: at this point, you have to accept the pairing request on the phone and then on the navigation device. On the “Activate messages” screen of your smartphone, tap “Notification settings” and activate MyDrive.
Finally, tap your phone’s “Back” button to return to the app. The devices are connected! From now on you will be able to select which functions to use in Bluetooth settings on your navigation device.
TomTom does not connect to the phone: conclusions
You should now have a complete and comprehensive overview on how to fix the problem where TomTom won’t connect to your phone .
We just have to make an appointment for the next one, in the hope that our guide has been useful to you in practice. See you soon!
