When browsing the Internet we can find many problems that cause a connection interruption, a loss of speed or instability. This can affect any type of device and luckily it is normal that we have some methods to try to solve them. One of those problems that we can find when browsing from Windows 10 is the ping transmission error , a general failure. We are going to explain what it is and what we can do to solve it in the Microsoft operating system.
General ping failure
The normal thing is that when we browse the Internet or use any online tool and they show us an error, we know what the message refers to or a code appears to search for information. But in this case the message is general ping error . It is a transmission failure when using this popular diagnostic command in Windows 10.
This is something that can sometimes occur when executing the ping command . We are trying to diagnose a problem in our operating system and they show us a transmission failure with the message general ping failure.
These types of problems can appear for many different reasons. There are also several types of solutions that we can consider. However, the operating system itself has its own functions and characteristics that help us to solve these types of errors that we may encounter.
What to do with failures when executing the ping command
We are going to show a series of solutions that we can take into account in Windows 10 if we execute the ping command and we get a general error. It is something relatively common, as we have indicated, but luckily we can fix it in a simple way.
Empty DNS cache
One of the reasons that we have problems when executing the ping command in Windows 10 is that there is something wrong with the DNS cache . It may be corrupt and it is necessary to empty it so that everything returns to normal and not have errors of this type.
To empty the DNS cache in Windows we just have to follow a series of very simple steps. First you have to go to Start, open the Command Prompt. Of course, you have to make sure to open it in administrator mode.
Once we are in the Command Prompt, we must execute the command ipconfig / flushdns . It will automatically flush the DNS cache. We will have to restart the system for the changes to take effect correctly. We can already try to see if this error does not appear anymore.
Check that we have updated the network card
Have we correctly updated the network card? Any such problem can be caused by outdated drivers or a problem with them. We must always make sure we have the latest versions. On the one hand we are going to improve performance and make everything work correctly, but on the other we will also avoid certain security problems or errors that prevent it from working properly.
To do this we have to go to Start, open the Device Manager, click on Network adapters and select the card that interests us. You have to press the second mouse button and click Update driver . This way we can make sure we have the latest version installed.
See that there is no malware on the system
Of course, it is also important to check that we do not have any type of malware on the system . There are many varieties that can infect equipment and put its proper functioning at risk. It could even be the cause of a general error when executing the ping command in Windows.
What can we do to make sure we don’t have malicious software that is interfering? Without a doubt, one of the best options is to have a good antivirus. We can run an analysis to detect threats. It will also help us to block unwanted access if we use tools such as a firewall.
Run the troubleshooter
We can also take into account the possibility of running the Windows troubleshooter. This is something that in many cases can correct errors that appear related to the network or when executing a command or application.
We have to go to Start, we enter Settings and we go to Network and Internet. There you have to look for the Troubleshooter option . We have to give it and a new window will automatically open to choose the network that interests us and it will begin to detect possible failures that may exist. It is a simple process.
Once again, when it is done we will have to reboot the system. Only then will the changes appear correctly. We can check if when executing the ping command we find a fault or it already works as it should.
Reset the network
If with the steps we have shown we have not solved the ping transmission error, we can choose to reset the network. This will return to the default configuration and will allow solving certain problems that appear.
Once again we have to go to Start, we enter Settings, we go to Network and Internet and there we go down until we see the Network Reset option . Remove and reconfigure the network adapters. Sometimes we may have configured something and generated a problem, perhaps a fault with the drivers, etc. This option will allow everything to go back to the origin and fix errors of this type.
Restore the system to a previous point
In this case we are facing an extreme solution. It may be that everything we have tried has no effect and is a system failure. This can happen if we have updated the operating system and a conflict has been generated or there is a corrupt file that prevents it from working properly.
What we are going to do is go back to a previous point where Windows worked correctly. We go to Start, we look for System Restore and we execute it. A new window will open with a list of previous points that have been saved. We will have to mark the one that interests us and we click Next. In this way we will return to a previous state in which everything worked fine.
Therefore, with these steps that we have mentioned, we can avoid the general error when executing the ping command in Windows. We have seen a number of options for everything to work properly. They are simple steps that we can carry out without the need to install any type of software.