There are many errors that can arise when using the Internet, even if we use diagnostic tools such as ping . Understanding that the most common error when pinging is the so-called ‘general error’, today we will teach you how to solve it, something that can also help to make your Internet connection work better .
How to Fix General Ping Error – Complete Guide
Index( )
- What is the general Ping error?
- How to fix a general Ping error
- Configure Windows to accept IPv4 instead of IPv6
- Disable all transition technologies to IPv4 or IPv6
- Set the TCP/IP of your computer
- Uninstall all apps that stop HTTP traffic
- What is the cause of a general Ping failure?
What is the general Ping error?
The general ping error is an error that occurs when we use the Windows command line to ping the network. When the bug occurs, a ‘General error’ appears on the screen, although there are also other problems that are relatively common and that also indicate general ping problems , such as the ‘Timeout’ error.
How to fix a general Ping error
In most cases, a simple computer restart or router reset/reset can help fix the general ping error. In any case, if you have a wrong configuration for your connection, the problem may continue to appear. Therefore, if it is not resolved automatically , try the following.
Configure Windows to accept IPv4 instead of IPv6
There are several Internet protocols that exist , but there are usually two, the usual IPv4 connections, and IPv6, which has positioned itself as the technology that will surely replace IPv4. In any case, if you have the network configured in IPv6 you could have some problems, if so, try the following .
- Open the Windows ‘Settings’ options. Go to the ‘Network and Internet’ section.
- Select your connection type to be ‘Ethernet’ or ‘Wi-Fi’ and click on the network you are connected to.
- Locate the ‘IP Configuration’ section and click on ‘Edit’, finally click on ‘Manual’ and configure the IPv4 addressaccording to the specifications of your provider.
Disable all transition technologies to IPv4 or IPv6
Certainly it’s best to leave everything set to automatic , because then the system should automatically detect your network and you shouldn’t have any problems pinging. This process is similar to what we showed before, but this time we will activate the automatic mode.
- Open ‘Settings’ and go to ‘Network and Internet’.
- Select your network to be ‘Wi-Fi’ or ‘Ethernet’ and choose the active network.
- Find ‘IP Settings’ and click ‘Edit’.
- Now, change the option from ‘Manual’ to ‘Automatic’.
Set the TCP/IP of your computer
They are few, but some providers handle fixed TCP/IP connections . In fact, you might have the general ping error problem if this is the case for you. If you think this is what is affecting your computer’s connection, you will need to change your TCP/IP settings .
- Go to ‘Settings’ and then ‘Network and Internet’.
- Now, open your connection, make sure you select the proper network between ‘Ethernet’ or ‘Wi-Fi’.
- Scroll down to ‘IP Settings’ and click on ‘Edit’, which you will see just below ‘IP Assignment’.
- Now, configure the TCP/IP address, selecting IPv4 and/or IPv6 as applicable in your case.
Uninstall all apps that stop HTTP traffic
Some applications may interfere with the ping function. Being more specific, VPNs or programs to limit the connection can cause problems. Given this, disable or uninstall and try again to ping your computer. Most likely the general error will go away this way.
What is the cause of a general Ping failure?
In most cases the cause of the general ping error is a network misconfiguration. Which is usually solved by automating the systems or even with a simple restart of the equipment. In turn, the methods mentioned above can help to solve the general ping failure.
In any case, keep in mind that there is a possibility that your network card or Wi-Fi is not working properly. A bad network card is capable of causing the general ping error. If you think this is the case, it is best to replace said network card with a new one .
