Troubleshoot Windows 10 update errors

While updating features from Windows 10 or Windows 7, 8 to Windows 10 you may experience 0x800 errors .
This prevents the upgrade from installing completely.
Indeed, you are told that the update has failed .

Therefore, this article discusses these upgrade issues, not Windows Update or Cumulative Update installation error issues .
For the latter case, refer to the page:   Windows Update errors .

On each Windows 10 upgrade tutorial, you will find the basic advice that can also be found on this page: Windows 10 upgrade advice .

Contents

• 1Update to Windows 10
• 2The Windows 10 upgrade phases
  • 1The first phases
  • 2The upgrade process
• 3Log files
• 4Repair Windows
  • 1The repair steps
• 5Update BIOS
• 6Solutions and workarounds
  • 1Uninstall unnecessary applications
• 7List of error codes
• 8Error codes
  • 10xC1900101
  • 20x800xxxxx
  • 30xc1900200
  • 40xc1900204
  • 50xc1900130
  • 60x80072ee7
  • 70x8007001F
  • 80x8007025D – 0x2000C
  • 90x8007042B
  • 100×800700003 and 0x800242006
• 980244018
• 10Some apps need to be uninstalled
• 11Bypass Windows 10 Inability To Update
• 12Conclusion
• 13Find the solution on the help forum

UPDATING TO WINDOWS 10

Windows 10 updates come at two times.

• When a feature updatetries to install. So Windows 10 goes to a higher version.
• To update Windows 7, 8 to Windows 10.

Clearly, the process for these two cases is quite identical.

For Windows 10 cumulative update errors, follow this link:

How to repair or reset Windows Update

WINDOWS 10 UPGRADE PHASES

The installation and update to Windows 10s is done in several phases.
Here are the different phases and the error codes that you encounter during these phases.

THE FIRST PHASES

1. Lower-levelphase: The lower-level phase is executed in the previous operating system. The installation components are collected.
2. SafeOS phase: A recovery partition is configured and updates are installed. An operating system restore is available if necessary.
   • Examples of error codes: 0x2000C, 0x20017
3. First start-up phase: the initial settings are applied.
   • Examples of error codes: 0x30018, 0x3000D
4. Second start-up phase: the final parameters are applied. This step is also called the start-up phase in OOBE mode .
   • Examples of error codes: 0x4000D, 0x40017
5. Uninstallationphase: this phase is performed if the upgrade fails.
   • Example error code: 0x50000

Figure 1 : Phases of a successful Windows 10 upgrade (uninstallation is not shown):

Windows 10 update error phases

THE UPGRADE PROCESS

• Windows 10 Upgrade Process: Explanation of Phases Used During the Upgrade Process.
• Repair Windows: Steps you can take to fix most Windows upgrade errors.
• Upgrade Error Codes: Explanation of the components of an error code.
• Log files: List and description of log files useful for troubleshooting problems.
  • Log Entry Structure: Description of the format of a log entry.
  • Analyze Log Files: General procedures for analyzing log files, along with an example.
• Resolution procedures: causes and preventive procedures associated with specific error codes.
  • 0xC1900101: Information about the result code 0xC1900101.
  • 0x800xxxxx: Information on result codes starting with 0x800.
  • Other Result Codes: Additional causes and prevention procedures provided for some result codes.
  • Other error codes: additional causes and prevention procedures provided for certain error codes.

LOG FILES

The log files record all events during the Windows 10 update stages.
When an installer detects an error or anomaly, it writes it to the logs.
These logs are therefore important sources for obtaining information on the origins of Windows 10 update installation errors and crashes.
To retrieve the logs, go to:  Windows update log files 10

REPAIR WINDOWS

There are various steps you can take to repair Windows and resolve issues that may prevent Windows from upgrading.
Note that in addition to the operations below, the page regarding Media Creation Tool errors also gives generic solutions:  Resolving Windows 10 installation media errors (Media Creation Tool)

Most of the commands are to be performed in the administrator command prompt .

REPAIR STEPS

1. Eliminate non-essential external hardware, such as docking stations and USB devices.
2. Checkfor errors on all hard drives by performing a checkdisk (chkdsk) preferably at command prompt. Refer to the page: Checkdisk (chkdsk)
3. You can attempt to restore and repair system files by entering the following commands at an elevated command prompt. Ordering operations may take a few minutes. For more information, see  Repair Windows System Files.
   • exe / Online / Cleanup-image / Restorehealth
   • sfc / scannow
4. Update Windows through Windows Updateto install all Windows updates.
5. Uninstall non-Microsoft antivirussoftware .
   • Use Windows Defender for protection while upgrading.
   • Check the compatibility information and reinstall the anti-virus applications after the upgrade.
6. Uninstall all non-essential software: VPN programs, Firewall, Parental controls etc.
7. Update firmware and drivers:  DriversCloud: Update its drivers
8. Be sure to accept the “Download and install updates (recommended)” option at the start of the upgrade process.
9. Verify that at least 16 GB of free space is available for upgrading a 32-bit operating system, or 20 GB for a 64-bit version.

UPDATE BIOS

An obsolete version of the BIOS can sometimes generate updating problems for Windows 10.
In this case, it is necessary to update the latter.
The next page helps you.

How to update the BIOS of your PC (Flash the BIOS)

SOLUTIONS AND WORKAROUNDS

Finally here is the solution a complete procedure to try to resolve the update errors.

UNINSTALL UNNECESSARY APPS

In order to be able to resolve this error, it is recommended to uninstall the following applications :

• You moved Program Files or Documents data to another location by modifying the Windows registry. This creates incompatibilities. Reset the default path.
• your antivirus arecausing crashes
• Uninstall unnecessary apps:
  • IOBit, Glary Utilities, CCleaner
  • Any other unnecessary software listed on the following page: List of unnecessary programs on Windows
• Uninstall apps that may be causing problems:
  • iTunes, FutureMark, BattlEye Anticheat.
  • CD virtualization programs like VirtualCloneDrive, HDClone. see:  Error 0x800700003 and 0x800242006)
  • Windows Assessment and Deployment Kit (Windows ADK)
  • Disconnect all external devices such as printers, scanner. Leave that keyboard and mouse.

LIST OF ERROR CODES

Here is a table with a list of error codes that you may encounter while upgrading Windows 10.
The table gives solutions.

ERROR CODES

Here is some information related to specific errors when upgrading Windows 10.

0XC1900101

The error code 0xC1900101 is a generic code and therefore requires further investigation to find the source of the problem.
The following page discusses and gives information about this error code 0xC1900101:  Error 0xC1900101 during the update of Windows 10

0X800XXXXX

It is also important to understand the result codes starting with the digits 0x800. These error codes indicate general operating system errors and are not unique to the Windows upgrade process. These could be timeouts, non-functioning devices, and unexpected process termination.

0XC1900200

The error 0xc1900200 can have multiple sources.
Refer to the page:  error 0xc1900200 on Windows 10 update

0XC1900204

This error 0xc1900204 is most likely related to a change in the path of the Program Files folder.
Refer to the page:  Error 0xc1900204 during Windows 10 update

0XC1900130

Limit the installation programs put especially uninstall the unnecessary programs:  List of unnecessary programs on Windows
Then perform a repair of DISM, for that, refer to the page  DISM: repair of system files

You have an example resolution for updating Windows 10 with this error code on the page: https://www.commentcamarche.net/forum/affich-35407547-impossible-de-faire-la-maj-windows-10 -version-1803

0X80072EE7

Here is a screenshot of the Windows 10 Update Assistant .
The latter displays:

Unable to download Windows 10 ; check your network settings and try again.
Contact Microsoft Support for assistance with this error. Error code: 0x80072ee7

It is a network error which prevents the download of Windows 10.
It could be:

• A firewall or antivirus that blocks the connection to Microsoft servers
• You have used anti-spyware software to disable telemetry in Windows 10. For example, Windows 10 modified the Windows HOSTS fileto block Microsoft servers.
• A temporary internet connection problem

0X8007001F

An article exists regarding this error code.

Error 0x8007001f updating Windows 10

Moving user or Program Files folders from a Windows registry modification can cause error 0x8007001F
So SSD owners may have moved Program Files and user folders like this: Move Windows Program Files folder
This may cause Windows 10 update issues.

0X8007025D – 0X2000C

For this error code 0x8007025D – 0x2000C, refer to the following article to find solutions: Error 0x8007025D – 0x2000C in Windows 10 update

0X8007042B

The error 0x8007042B error when updating Windows 10 usually occurs when a folder is not copied.
It is possible to identify the folder in question from the log file C: \ $ WINDOWS . ~ BT \ Sources \ Panther \ setuperr.log , see page:  Windows 10 update log files

You will then have to uninstall the application in question to be able to update Windows 10.
More details on the article: Error 0x8007042B when installing the Windows 10 feature update

0X800700003 AND 0X800242006

In the example observed, the error appears at 22% and completely stops updating Windows 10.

The setupact.log indicates that the Windows image winre.wim cannot be mounted because of the vclone.sys driver

2017-11-07 11:05:33, Error SP CMountWIM::DoExecute: Failed to mount WIM file C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim. Error 0x80070003[gle=0x00000003] 2017-11-07 11:05:33, Error SP Operation failed: Mount WIM file C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim, index 1 to C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount. Error: 0x80070003[gle=0x000000b7] 2017-11-07 11:05:33, Info MOUPG ImageDeploy: Registering Setup Platform error: [0x80070003] 2017-11-07 11:05:33, Error SP ExecuteOperations: Failed execution phase Downlevel. Error: 0x80070003 2017-11-07 11:05:33, Info MOUPG MoSetupPlatform: SetupPlatform::INewSystem::ExecuteCurrentOperations returned: [0x4] 2017-11-07 11:05:33, Error MOUPG MoSetupPlatform: ExecuteCurrentOperations reported failure! 2017-11-07 11:05:33, Error MOUPG MoSetupPlatform: Using action error code: [0x80070003] 2017-11-07 11:05:33, Error MOUPG CDlpActionImageDeploy::ExecuteRoutine(497): Result = 0x80070003 2017-11-07 10:53:35, Error CONX Unable to get message handle 80092009 c:\windows\system32\drivers\vclone.sys

that we find below:

2017-11-07 10:53:38, Warning CONX Failed to add driver[C:\WINDOWS\system32\DRIVERS\UMDF\uicciso.dll] 2017-11-07 10:53:38, Error CONX 0xd0000034 Failed to add user mode driver [%SystemRoot%\system32\DRIVERS\UMDF\uicciso.dll  2017-11-07 10:53:38, Warning CONX 0x00000002 RegQueryValueEx failed, keyName ({193a1820-d9ac-4997-8c55-be817523f6aa})  2017-11-07 10:53:38, Warning CONX No user mode driver path found under the registry key.

Finally the error 0x80070003 is given in conclusion:

2017-11-07 11:05:33, Info MOUPG MoSetupPlatform: Setup Platform object released! 2017-11-07 11:05:33, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Execute(441): Result = 0x80070003 2017-11-07 11:05:33, Info MOUPG ImageDeploy: Leaving Execute Method 2017-11-07 11:05:33, Error MOUPG CDlpTask::ExecuteAction(3243): Result = 0x80070003 2017-11-07 11:05:33, Warning MOUPG CSetupDiagnostics::ReportData – Not reporting WINDLP data point [0x2004] 2017-11-07 11:05:33, Warning MOUPG CSetupDiagnostics::ReportData – Not reporting WINDLP data point [0x2003] 2017-11-07 11:05:33, Error MOUPG CDlpTask::ExecuteActions(3397): Result = 0x80070003

In the observed case, Uninstall VirtualCloneDrive may be the solution.

80244018

This error code indicates that Windows 10 update has encountered problems.
Relaunch the update if not try to update via Media Creation Tool: Update Windows 10 with Media Creation Tool

SOME APPS NEED TO BE UNINSTALLED

When updating Windows 10, compatibility checks are performed.
Sometimes the Update Assistant may detect Avira as installed when it is not.
This blocks the update with a message: some apps need to be uninstalled

To resolve this blockage, follow the instructions on the page: Windows 10 update not possible: Avira some applications must be uninstalled

WINDOWS 10 INABILITY TO UPDATE WORKAROUND

If the Windows 10 update really doesn’t work, you can do a clean install.
This consists of installing Windows 10 from scratch starting from an installation media, then you will have the latest version of Windows 10.

To do this, use our tutorial which details the entire Windows 10 installation process:

• How to Install Windows 10 without Formatting and Losing Data
• How to install Windows 10

The steps to install Windows 10 are roughly:

1h30  1 hour and 30 minutes.

How to reinstall Windows 10. For more details, follow the article: How to install Windows 10: the tutorial

1. Create the Windows 10 installation USB key

First, you must create the USB key that will allow you to install Windows 10.
If your computer is crashed, you will have to perform this operation from a functional computer.
Follow the article: Create Windows 10 installation media .

2. Start the computer on the USB stick

Follow the full link and tutorial that explains how to boot your computer from the USB stick: Boot the computer from the installation media .

3. Installation type

Start the installation and let yourself be guided.
Accept the license agreement then on the installation type page.
Finally Choose Customize : Install Windows Only

4. Disk partitioning

During the Windows 10 installation process, select the primary partition to reinstall Windows on it, you can either:
format the partition  to delete all data and start from scratch
Install a new Windows on top, your old data will be moved to  the folder Windows.old and so you don’t lose any data.

5. Copy Windows 10 installation files

Then the Windows 10 installation files are copied.
Let the operation take place.
Once done, remove the Windows 10 installation USB drive and restart the PC.
Copies and settings are made before arriving on the Windows 10 identification page.

6. After reinstalling Windows 10

If all goes well the Windows 10 desktop opens.
Well done ! you have successfully reinstalled Windows 10 .

Make sure you have your documents.
Otherwise check the contents of the Windows.old folder, some personal data may be in the users folder.

Note that after a reinstallation of Windows 10, you can also recover data and configuration of applications .
For example the favorites or passwords of your internet browsers.
More information, follow this article: Recover apps deleted when resetting your PC in Windows 10

Finally follow the instructions to complete the installation of Windows 10:Tips and guide after installing Windows