It is no secret to anyone that Netflix is the most popular and used multimedia content platform in the world. If we want to see the latest releases in the world of movies or television series, then we must download and update Netflix since it offers us a good variety of options and plans that can be adjusted to our tastes and needs.
For a better enjoyment of our favorite series or premiere movie, Netflix offers the version for smart TVs. Thus, we can delight ourselves by enjoying a much larger screen and an excellent quality of content. Samsung Smart TVs are considered one of the best smart TVs on the market .
Solution: ‘My Netflix Fails on my Samsung Smart TV’
However, despite having the best multimedia content application and an excellent Samsung Smart TV, we can have problems or failures . In this post we are going to tell you what the main causes of these failures are and how to solve them.
Index( )
- Why won’t my Netflix open on my Samsung Smart TV?
- How to fix Netflix crashes on my Samsung Smart TV
- Try closing and reopening Netflix
- Try restarting the Smart TV
Why won’t my Netflix open on my Samsung Smart TV?
The fact that Netflix is not seen on the Smart TV is one of the most recurrent failures reported by users of this popular multimedia platform. Even with a powerful Smart TV like Samsung, this problem can occur. The cause can be due to failures in Netflix itself that does not work, closes or pauses or in the TV, but also the problem can be due to a poor network connection.
In order for Netflix content to play on our TV, the download speed of the connection must be very good. If the streaming content is high definition, the recommended download speed should not be less than 25 Mbps . Of course, we must also take into account the number of computers that are connected to the same network. This considerably slows down the reception and transmission of data.
One of the problems may be the streaming plan to which we are subscribed. The cheapest plan does not allow more than one device connected simultaneously to view content. Another cause could be due to problems in the platform itself , it is possible that when opening it, its parameters open with an error and it is necessary to restart it.
Another reason for the problem could be the Samsung Smart TV itself that is not adjusting to the parameters of the application. It may also be necessary to restart the computer to fix the problem. Below we will detail how to apply the possible solutions to the causes already mentioned.
How to fix Netflix crashes on my Samsung Smart TV
Solving the most recurrent failures when Netflix is not seen on the Smart TV is not something that requires much knowledge . Unless it is due to more acute problems such as mechanical failure of the television or the transmission antenna of the Internet network. Next, we are going to detail how to solve the problem if the fault is in the App or the TV.
Try closing and reopening Netflix
This may be the first step to take to solve the problem. There are times when the application opens with an error in its operating parameters and this causes the failure. To make this solution effective, we only have to go to the App menu and in the configuration icon we select Close Session. We wait a few seconds and reopen.
If this does not solve it, we can choose to uninstall the Smart TV application and reinstall it after a few minutes. We go to the start icon and select Applications, we choose Netflix and we give it delete or uninstall. To reinstall it we go to the Smart Hub and select Netflix again and reinstall it.
Try restarting the Smart TV
To apply this solution, we must first disconnect the Smart TV by keeping the power button pressed for five seconds. Then we completely disconnect the TV from the power outlet and leave it like that for at least a minute . Then we plug it back in and turn it on.
There is nothing more annoying than running into failures when we sit down to enjoy the next chapter of our favorite series on Netflix. Learn how to solve them with these quick but effective options that we have presented to you.
