If we tell you that Google Chrome is one of the most used browsers in the world, we are not discovering anything new, but this does not mean that it does not have errors. That is why today we are going to tell you how to solve one of those errors , such as the ” black screen ” of the Mountain View browser.
This error consists of the fact that the screen at certain times, when we are browsing, goes completely black and does not allow us to do anything more than close Chrome and retry to access the same website where we were.
There are several things we can do to correct this error and right now we are going to tell you about them.
Know the origin of Google colors
Change compatibility
This “black screen” error can be fixed by running Chrome with Windows 7 support.
- To do this we must locate the Google Chrome shortcut and click on it with the right mouse button and go to ” Properties “. Once there we select the ” Compatibility ” tab .
- Now we mark the option ” Run this program in compatibility mode for: “, and in the drop-down we choose Windows 7 .
- Now we click on ” Apply ” and that’s it.
The problem is solved, in many cases, just by performing these steps, but if not, we still have other options.
Disable hardware acceleration
Another option to fix the “black screen” problem is to disable Chrome’s hardware acceleration. This acceleration is a system already included in most of the browsers we have for the Internet today.
- We enter Google Chrome and click on the three vertical points that are located in the upper right, then we click on ” Settings “.
- Now we look for ” System “. If it does not come out the first time we will have to click on the ” Advanced configuration ” drop-down .
- And that’s when we disable ” Use hardware acceleration when available .”
For these changes to take effect we will have to restart Google Chrome and see how the “black screen” error will not appear again.
Disable plugins
If the problem still persists, we could solve it by deactivating an extension that was to blame for the error.
- Click on the three vertical points that are in the upper right corner of Chrome. Then we click on ” More tools ” and then on ” Extensions “.
- Now all those that we have installed in Google Chrome will appear. If you are a person with enough patience, you can deactivate one by one and check if the error goes away. If you are not so patient, disable all and check that the problem has been resolved, although this way will not tell you exactly which extension was the one that caused the failure.
Disable flags
If with everything that we have commented the error persists, we can choose to eliminate flags. Flags are Chrome development options , in the style of the Windows Registry.
This means that if you do not know what you are deleting, you can cause an even more serious error and that Chrome stops working for you altogether, so special precaution must be taken .
This solution is no longer available in the latest versions of Chrome, but we will give it to you in case it could help you.
- We must access the address Chrome: // flags .
- Once inside, we must search, using the flags finder at the top of the screen, for the flags called GPU compositing on all pages , Threaded compositing and Do Show Presents with GD .
- Once we have found them, we must disable them .
Once this is done (and being careful not to touch anything else) the problem should disappear.
Reset Google Chrome
The last thing we advise you if “the black screen” keeps appearing is to reset Google Chrome , which will cause us to lose everything we had in the browser (settings, extensions, favorites, etc.).
- For that we must click on the three vertical points at the top right of the browser and then select ” Settings “.
- Then we must find where it says ” Restore the original default values of the configuration ” and press.
- Then we click on ” restore configuration ” and that’s it. With this the error should be history.
The failure of the ” black screen” of Google Chrome can be caused by several factors, as we have just seen, and we can not say that it is one in particular. What we can show you are all the ways to solve this cumbersome error .
