How to fix Chrome “black screen”

Google Chrome is one of the most used browsers in the world, but like all software, it is not without errors. Today we are going to tell you how to solve the Chrome black screen , an error that you can find on occasion.

This error is that the Chrome screen, at certain times, when we are browsing, goes completely black and does not allow us to do anything more than close Chrome and try again to access the same website where we were.


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There are several solutions to try to correct this error and right now we are going to tell you about them, you can try them all little by little if while you are applying each of the ones shown they do not work for you.

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Change Chrome compatibility

This “black screen” error can be fixed by running Chrome with compatibility for Windows 7 , following the steps below:

  • We must locate the Google Chrome shortcut and click on it with the right mouse button and go to “ Properties ”, once there we select the “ Compatibility ” tab.
  • Now we mark the option “ Run this program in compatibility mode for: ” and in the drop-down we choose “Windows 7” if you have Windows 10 and “Windows 10” if you have Windows 11.
  • Now we click on “ Apply ” and that’s it. The problem is solved, in many cases, just by performing these steps, but if not, we still have other options that we tell you just below

Disable hardware acceleration

Another option to fix the “black screen” problem is to disable the hardware acceleration that Chrome has . This acceleration is a system already included in most of the browsers that we have for the Internet today.

  • We enter Google Chrome and click on the three vertical points that are located in the upper right, then we click on “ Settings ”.
  • Now we look for “ System ”. If it does not come out the first time, we will have to click on the “ Advanced configuration ” drop-down menu .
  • Now is when we disable “ Use hardware acceleration when available ”.

For these changes to take effect we will have to restart Google Chrome and we will see how the “black screen” error will not appear again.

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Disable Chrome plugins

If the problem still persists and the black screen in Chrome continues , we could solve it if we disable any extension that was the culprit of such error. These are the steps:

  • Click on the three vertical points that are in the upper right corner of Chrome. Next, we click on “ More tools ” and then on “ Extensions ”.
  • Now all those that we have installed in Google Chrome will appear. If you are a person with enough patience, you can deactivate one by one and check if the error goes away. If you don’t have that much patience, disable all of them and see if the problem has been resolved , although this way won’t tell you exactly which extension was causing the problem.

Disable Chrome flags

If with everything we have told you the error persists, we can choose to eliminate flags. Chrome flags are web browser developer options , much like the Windows Registry.

This means that if you do not know what you are deleting, you can cause an even more serious error and Chrome will stop working altogether, so special caution should be taken .

This solution is no longer available in the latest versions of Chrome, but we put it here in case it could help you.

  • We must access the address Chrome://flags .
  • Once inside, we must search, using the flag search engine at the top of the screen, for the flags called “ GPU compositing on all pages ”, “ Threaded compositing ” and “ Do Show Presents with GD ”.
  • Once we have found them we must disable them by choosing “Disabled”.

Once this is done (and being careful not to touch anything else) the problem should go away.

Resetea Google Chrome

The last thing we advise you if the “black screen” continues to appear is to reset Google Chrome , which will cause us to lose everything we had in the browser (settings, extensions, favorites, etc.).

  • For that we must click on the three vertical points at the top right of the browser and then select “ Settings ”.
  • Then we must look for where it says “ Restore the original default values ​​of the configuration ” and press.
  • Then click on “ Reset settings ” and voila, with this the error should disappear.

Update Chrome

Another simple option that can fix this Chrome black screen problem can be to update Chrome to a new version . When a program is updated, it brings bug fixes and this could be the perfect solution to solve the problem.

Therefore, it will be enough to update Chrome in a few seconds from the menu of the three points / help / information of Google Chrome. What you can also do is download install Chrome on your PC , as if it were a reinstall and you will actually be updating it.

Consider using other alternative browsers

After having updated or reinstalled Chrome, we can almost be sure that we will be able to solve the “black screen” that appears, otherwise we may suffer from a hardware incompatibility (especially on very old computers).

In that case, you can try updating the component drivers . In any case, there are also alternative browsers to Chrome that also work very well , and it is a good time to give them a try. Some options are:

  • Microsoft Edge (preinstalled on Windows).
  • Safari (pre-installed on macOS and iOS).
  • Mozilla Firefox.
  • Opera.


by Abdullah Sam
I’m a teacher, researcher and writer. I write about study subjects to improve the learning of college and university students. I write top Quality study notes Mostly, Tech, Games, Education, And Solutions/Tips and Tricks. I am a person who helps students to acquire knowledge, competence or virtue.

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