The HBO platform is very topical now that it has become HBO Max, offering much more content to its users. Therefore, if just now that you can find new things you come across a problem, it is likely to bother you even more than usual. And if when trying to see any of the contents you see that you cannot, you will wonder why the HBO app does not work . Next we are going to try to solve some of the most common problems that can arise in the application.
The most common failure is a problem with HBO’s servers . On some occasions, especially when a series of high expectations has just been released, the high demand for the number of users causes the servers to crash. In this case there is not much you can do. You will simply have to wait for it to be solved, although they are not problems that usually take too long to resolve.
It is also possible that the problem comes from your Internet connection. If you don’t have a good connection, you won’t be able to see anything. To solve it, try connecting to a WiFi network or doing it from another device. And it’s also important that you keep the HBO app up to date, especially now that HBO Max has arrived. You can find the latest version of the application in the Google Play Store .
HBO DOES NOT WORK ON MY SMARTTV, WHAT CAN I DO?
I am going to watch a movie and find that HBO is not working on my SmartTV, what can I do? . In the event that problems have arisen when trying to view content on a smart TV , the most common causes are usually the same as when the problem is found on a mobile or tablet. Most likely, these are connection or server problems.
The first thing is to find out if the problem is only on HBO or affects everything that involves connecting to the Internet from the TV. To do this, try another application. If you can’t connect either, it’s your connection problem. Try connecting to another WiFi network or restarting your home router.
If the problem is unique to the HBO app, try restarting it first, that is, closing and reopening it. If it continues to give the same problem, make sure you have the latest version downloaded , something that you can do in the application store of your television. In the event that the problems continue, you also have the option to uninstall the application and reinstall it again.
CAN I USE HBO MAX IF MY HBO APP DOESN’T WORK?
With the news of the change, you may have wondered if I can use HBO Max if my HBO app does not work . The reality is that, although if you have the HBO app from before you will not have to do anything for the change other than update, HBO Max has its own application.
Therefore, in case you see that the HBO application is giving you problems, you can always try to uninstall it and install the new HBO Max app . This may be the solution to some of the problems, although in the event that it is a problem with your Internet connection or a failure in the servers of the streaming platform, you will still not be able to use it normally.
If it is the app that is giving you problems, you can also try accessing HBO Max from a browser . And is that sometimes the problem is not in the platform but in the application itself, so entering from a different means you will stop having problems.
But in principle, the change from HBO to HBO Max is automatic , so you will not need to do anything special to access the new service.