v Alcatel is not one of the most recognized brands, however, there are a large number of people who own these devices, who claim that they have excellent quality . Above all, in its hardware, since it turns out to be very resistant with details that the Alcatel One Touch stays in the logo or does not go beyond the logo. But, the question is, will it be possible to repair this damage?
This brand turns out to be an incredible option for those people who do not have a great economic disposition, or who do not want to invest a lot of money in a Smartphone. Its quality is very good and most importantly, at a low cost.
HOW TO REVIVE AND UPGRADE ANY ALCATEL ONE TOUCH (WELL EXPLAINED)
The Alcatel One Touch problem comes when mobile devices get stuck on the logo or do not go beyond the logo and do not finish turning on, it should be noted that this error is very common in any cell phone, regardless of the brand. But in a large number of cases, the solution is very simple.
Index( )
- Why doesn’t my Alcatel One Touch phone go past the logo?
- How to repair my Alcatel does not pass the logo and stays stuck?
- Use Recovery mode on my Alcatel One Touch
- Root a mi Alcatel One Touch
- How to do a hard reset on an Alcatel
- How to prevent my Alcatel from getting stuck on the logo again?
- Use an antivirus
Why doesn’t my Alcatel One Touch phone go past the logo?
If you find yourself in this situation; Alcatel One Touch does not go past the logo and gets stuck , we invite you to continue reading our article, since in it we will explain a very simple and effective solution, you just have to follow the steps described below.
However, we must also make sure that the battery and the charger are in good condition, due to the fact that with different uses they can be damaged and seriously affect their usefulness, getting stuck. In any case, later in the post, we will give you different options to repair it. In short, the reasons why Alcatel One Touch stays on the logo can be:
- Failure to update the softwaremay cause failure.
- Bad battery.
- An application installed with some virus.
- Unknown source file downloaded.
- Problem memory card.
How to repair my Alcatel does not pass the logo and stays stuck?
If the Smartphone is within the warranty days, do not hesitate to go to the store and change the phone in case the Alcatel One Touch remains in the logo. Avoid carrying out any solution that may cause the loss of the guarantee .
But if it has been with you for some time and the warranty no longer covers it, don’t worry! Since there are solutions that you can do in that case, whatever the cases, in the most serious cases, only a specialized technician can repair it. Even so, for now, we are not getting ahead of ourselves, because you will have different options to proceed to repair that the Alcatel stays at the logo and stuck, or does not go beyond the logo.
Use Recovery mode on my Alcatel One Touch
Above all, in cases of a faulty Alcatel One Touch memory card or in case we remember to have installed an application of unknown origin or from a source other than the PlayStore. Since it is possible that a software blockage has occurred, locking it where it stays in the logo. Situation to be solved as follows:
The first thing we must do is enter the “recovery mode” of the device, how to enter this mode? Simple, we just have to press the combination of buttons for about five (5) seconds; which are button up, volume and power button. Until the Recovery Mode option appears on the screen. To select it, move through the options with the volume buttons and select with the power .
Root a mi Alcatel One Touch
Once inside, a menu will appear. Then, we are going to select the option called “Wipe data / Factory reset” this function will allow us to return our Alcatel One Touch and it does not stay in the type logo damaging the Hardware or that the logo does not happen again , getting it back to how it was when it was newly purchased.
That is to say, it eliminates all the information, files, apps and any type of configuration that we have made to the phone. Including, the dangerous alterations of default permissions. For example, like installing unknown files. Finally, everything that could have caused it to get stuck in a process of mismanagement.
After having completed this step, we will proceed to press where it says “Reboot system now”. Once this is done, we will wait a few minutes until the Alcatel One Touch device starts normally, as it always does, without the Alcatel remaining in the logo.
How to do a hard reset on an Alcatel
- Press for 5 seconds thevolume up button and the power button.
- The above will give you access to recovery mode on your mobile phone.
- A menu will be displayed where you will select the Wipe data/Factory reset option.
- The previous step deletes all the information. Including files, apps and any configuration present on the mobile. Then, you will be able to recover the data that you have saved in the cloud or if you had your contact list, for example, synchronized with the mail.
- Then Reboots systen now will be clicked.
- Please wait a few minutes until the mobile phone turns on.
If the aforementioned does not work to recover the Hardware, an alternative is to install the original Alcatel ROM, for this you can go to a technical service. With this option the cell phone will turn on without hesitation. Another alternative so that the Alcatel does not remain in the logo is to root it or enter the secret codes .
How to prevent my Alcatel from getting stuck on the logo again?
By completing these steps, you should have solved the problem in order to continue enjoying the mobile. A recommendation to take into account is that, if the device still has a warranty, the ideal is to take it to the store and make a change, in this way you avoid the inconvenience of the repair.
It is important to know that any device can present this fault. Alcatel One Touch is a complete device, with good features and low cost, so returning it to its optimal state is worth the effort. It is necessary to take into account that the batteries of the telephones have a life time that can begin to affect their operation where the logo remains.
- The first case is that the mobile gets hot because the battery is failing. Getting the mobile to stay with the load at 0 and not start again staying at the logo. One way to avoid it is to change the battery when it is considered in poor condition or that it does not last so long in the green.
- The second case is when the mobile already has a damaged battery and the phone heats up. It is possible in this case that the charger is also failing. Therefore, before either of the two situations happens to us, it is important to undertake solutions.
Use an antivirus
The antivirus on any Android phone has become a very vital necessity (even recommended by Google) , in order to survive with the different malware on Android, which is when it remains in the logo.
Although we believe that by not accepting applications or files of unknown origin in the Hardware, we will be safe, there is another great danger: application viruses! These are programmed with a very essential purpose for data theft for making payments that we have registered on our Android.
However, Google also seeks to protect the user by delivering these crucial suggestions. For example, do not alter the phone’s default permission settings and use appropriate protection. Antiviruses on devices like Alcatel seek to avoid these various viruses, as these can cause the possible sudden death of the device.
Among other techniques, to prevent the Android operating system or hardware from being affected and remaining at startup, we can also clean residual files. The best antivirus that I can recommend is Avast Mobile Security 6.48, with it, without a doubt, you will have your device safe. In addition, this antivirus can also be downloaded in Google Chrome from your PC.
We hope that our article will be useful in answering the question, how to fix my Alcatel OneTouch when it won’t go past startup?
If you have a question or want to know something else, we invite you to leave your comment. We work to respond as quickly as possible and solve all your doubts, regarding the Alcatel not being in the logo or not going beyond the logo.
