Many users are surprised when they notice that the account they have on the messaging network is suspended . The measure is accompanied by a text that expresses that it can be for a time or permanently. There are several and different reasons that lead WhatsApp to apply a suspension.
In the past, they did not tell you how long it would take to recover your account number, as is the case with other platforms, such is the case of the suspension on Twitter. So you needed to be aware daily to verify if you already had access . Currently, if the suspension is temporary, the amount of time you should wait will be displayed on the screen.
Index( )
- How to remove the suspension of my WhatsApp number or account?
- What are the reasons for the suspension of a WhatsApp account?
- Abuse of broadcast lists
- Failure to comply with WhatsApp usage policies
- How to contact WhatsApp technical support?
How to remove the suspension of my WhatsApp number or account?
Depending on the reason why your platform account number has been suspended, you can perform a procedure to remove the suspension . The most frequent cases are due to the improper use of third-party applications that WhatsApp does not authorize.
For example, when the Plus or GB versions are installed, for most they usually work perfectly, but once the messaging network detects them, it proceeds to remove the account.
- The first thing you should do is delete them and download WhatsApp from the store.
- You open the application and enter your number and verify with the message that will arrive.
- If you can’t recover your account, you may need to wait 24 hours before trying again.
If you have been suspended for violating the rules and policies , the procedure will be more complicated. Since if they decide to do it permanently, you will have to send a request to technical support to be able to recover it again. Few people know it, but these communication platforms are very strict with the information and the use of it. However, you can get the validation code with another method.
For this reason, they are against spam and by overusing broadcast lists , their systems can be taken as a bot. This is one of the most frequent reasons, after the previous one, because people have become accustomed to sending chains with information.
There are three ways you can try to remove the suspension from your account . One of them by sending an email to technical support at the address ‘ [email protected] ‘, there you will leave your phone number that you want to associate with WhatsApp and the problem you are experiencing.
Another way is by filling out a form on the website of the social network, in it you are going to place your personal data and the reason why your account number has been removed. It is important that you send it in English and be very polite. The same can be found on the home page of the application, when the message ‘Your account has been temporarily suspended’ is displayed at the bottom is the link.
What are the reasons for the suspension of a WhatsApp account?
For them to decide to suspend an account, the policy violation must be quite obvious or they must have received a complaint. The main reasons are the abuse of its functions, such is the case of broadcast lists. Another rule that WhatsApp specifies is the sale of illegal items , such as weapons, animals or that you are using offensive language. In addition to that, identity theft is also another reason why your account can be taken away.
Abuse of broadcast lists
Because people don’t think that mailing lists can be taken as potential spam, this is one of the main reasons they get an account suspended.That is, a robot that is sending information massively, which is not allowed. Generally, people use it to share specific information on a topic , but for others this can be annoying and for that reason they report the person.
Failure to comply with WhatsApp usage policies
It is very common that when we are using an app for the first time, we want to open an account or make a contract, the terms and conditions are not read. This is the number one reason many accounts get banned . Since by not taking the time to get to know them, they inadvertently violate company policies.
It is important to keep in mind that social networks are quite sensitive and not very tolerant of cyberbullying. For this reason, always try to have a good language when you talk to others. While it is impossible for WhatsApp to detect this thanks to end-to-end encryption, it will take action on the matter if it has been reported with evidence .
The illegal sale of firearms , animals, services or products can also be a reason for account withdrawal. This category includes harassment and sending images with sensitive content without the authorization of the other party.
How to contact WhatsApp technical support?
The best way to do this is through mail, since most platforms offer this mechanism. However, keep in mind that you may come across answers that do not offer a specific solution . Therefore, it is advisable to try to contact technical support several times. This in order to give seriousness to the message you are trying to send.
In the event that access to your WhatsApp account number is not returned, you will have no choice but to purchase a new line. But do not rule out the above, since after an approximate time of one to two years, WhatsApp allows you to use that number again to open your account again. This does not happen with everyone, it will depend on the type of infraction that has been committed, but in general it tends to release the number.
