Casual games may seem very simple and little more than entertainment to pass the time on the way to work or in a waiting room, but when we realize we have a large amount of accumulated achievements, and losing them would be a shame. To avoid problems when changing mobile phones or devices, it is important to be clear about how to recover my Subway Surfers account if necessary.
There are several reasons why you may lose access to your Subway Surfers account . From a simple disconnection that has not been possible to resume due to the passage of time to the most extreme option of having been banned from the game by its administrators. In case you have found your progress lost in Subway Surfers , you can access ‘Settings’, where by scrolling down a little you will find a section called ‘Technical Support’, with there are solutions to some problems and errors when playing Subway Surfers .
How to recover my Subway Surfers account
In that section, we can click on ‘Lost progress’ to see how we can recover the account, although there is a very striking exception, and that is that if we go from an Android device to iOS or vice versa, the purchases that have been made cannot be restored. in the game , so that part of the progress in Subway Surfers will be lost. If the solutions provided in that section are not satisfactory, you can send an email through a form available on the SYBO Games website , the game developer, where you can specify the problem and attach screenshots to support your request. .
How to save and recover my progress in Subway Surfers
To avoid problems, it is advisable to save each progress we make in the game, especially for those intensive players who dedicate a lot of time to this title. Figuring out how to save and recover my progress in Subway Surfers is much easier and more intuitive than reaching the help form, so it’s a pretty useful routine to avoid having to regret in the future for not having saved the game properly.
As a general rule, players have two ways to access their Subway Surfers accounts , one by linking the Facebook profile and the other by connecting in the ‘Play Games’ section within the game settings. The option to link your Facebook account is very common and also allows you to show your profile photo and your name, as well as see those of your friends and compare scores and other achievements.
In this way, the only thing you have to do to ensure that your progress is saved is to connect through either of these two ways, and when you resume the game you will see how you maintain your records and your achievements in Subway Surfers without having to resort to more procedures. complex.
In case you have changed devices, what you do have to check so that your previous games are not lost is that the latest version of Subway Surfers is installed on both terminals . If you are using older versions or an APK, progress cannot be transferred from one application to another, so you may lose your status as a player and have to start from scratch to avoid guards while collecting as many coins and coins as possible. possible objects .
Recovering your Subway Surfers account can be a straightforward process. Here’s a step-by-step guide in a tabular format to help you through it:
| Step | Action | Additional Information |
|---|---|---|
| 1 | Open Subway Surfers | Launch the game on your device. |
| 2 | Go to Settings | Tap the gear icon usually found on the main screen. |
| 3 | Select ‘Log In’ | If you previously connected your account to Facebook or Google, choose the relevant option. |
| 4 | Log in with your Account | Use the same Facebook or Google account you initially linked to your Subway Surfers account. |
| 5 | Account Sync Confirmation | Confirm any prompts to sync your account. |
| 6 | Check for Recovery | Your progress and purchases should now be restored. |
| 7 | Contact Support (if needed) | If your account isn’t recovered, reach out to the Subway Surfers support team for assistance |
