Like all electronic devices, video game consoles are susceptible to faults and problems that can be solved very easily. Especially if these failures have to do with the controls of the PS4. And in the following tutorial we are going to instruct you so that you know how to solve the problem of the PS4 when it does not recognize the controller.
Those who have a PlayStation 4 , know that the controls are connected to the console through Bluetooth that is, they are wireless. And these need before being used wirelessly, pair or sync . But when you have already done this and have time using it, it may happen that this connection is lost and the game console does not recognize it.
The problems that prevent a controller from not being recognized by the PS4 can be varied , but we will take care of giving you possible solutions to this specific problem. These video game systems are very complex and you must work in a synchronized way so that you do not present failures and we do not go crazy trying to correct this situation and in any case we can reset the PS4 .
Learn how to fix the problem when your PS4 does not recognize the controller. Follow these troubleshooting steps to get back to gaming in no time.
Fixing the issue of a PS4 not recognizing its controller can be approached in a systematic way. Here’s a tabular guide to help you diagnose and solve the problem:
| Step | Action | Details |
|---|---|---|
| 1 | Reset the Controller | Use a small tool to press the reset button on the back of the controller for about 5 seconds. |
| 2 | Check the USB Cable | Ensure the USB cable used to connect the controller to the PS4 is not damaged. Try a different cable if necessary. |
| 3 | Connect via USB | Connect the controller to the PS4 using a USB cable and press the PS button. |
| 4 | Check the PS4 USB Ports | Ensure the USB ports on the PS4 are clean and functioning properly. Try different ports if available. |
| 5 | Update PS4 Firmware | Ensure your PS4 system is updated to the latest firmware. |
| 6 | Restart PS4 | Fully power off the PS4, then restart it. This can help resolve temporary glitches. |
| 7 | Re-pair the Controller | After connecting the controller via USB, go to ‘Settings’ > ‘Devices’ > ‘Bluetooth Devices’ and select your controller to pair it. |
| 8 | Check for Interference | Remove any potential sources of wireless interference near the PS4 and controller. |
| 9 | Try Another Controller | If available, try another controller to determine if the issue is with the original controller or the PS4. |
| 10 | Contact Sony Support / Professional Repair Service | If none of the above steps work, the problem might be more serious, and professional help may be needed. |
Remember, each step is a trial that can potentially solve the problem, so it’s recommended to try them in order and check if the issue is resolved before moving on to the next step.
How to fix the problem of the PS4 when it does not recognize the controller
The PS4 not only works with controllers that can be connected wirelessly, you can also use voice command , that’s how far we are. Which makes them an excellent alternative for the enjoyment of the family. But in order to solve this particular problem we will tell you what you should do next.
If you try to connect the controller with the cable and it does not recognize it, then do the following, first you must press the Share button and the PS button at the same time. This should allow the controller to be recognized by the game console. If this does not solve anything, then try changing the USB cable , since it cannot be detected with the one you use regularly.
Another possible solution to this problem is to go to the Play Station 4 console and press the power button, until you hear two beeps. This is to enter the Safe Mode of the PS4, you will be asked to connect the controller via the USB cable. Then you must press the PS button, the controller must respond and then you must go to the restart of the PS4 and then press the X button.
If none of these solutions has succeeded in getting your controller to be recognized by the console, try this. Disconnect the PS4 from the power source , this to get it out of sleep mode, wait at least one minute before plugging it back in. Now press the button on the console until two beeps sound and enter safe mode and do the above steps again.
How to Pair or Sync a PS4 Wireless Controller
If your controller works with the USB cable, it is possible that the problem is synchronization and you should perform the following procedure, which is generally very simple. Once you have connected the cable to both the controller and the PS4 console . And while it is on, you must press the PS button that is on the remote.
An indicator that will show you that your remote is on is the led light bar on the top of the remote. Another thing you should take into account is that your remote has enough charge. Once you have verified that it works and has sufficient charge, pay for the console and unplug it from the electrical network.
Now turn your control and on the back right look for a hole and insert a clip and hold until you count to 10. Now reconnect everything again and turn on your PS4 console . This action should match your controller and should work perfectly. If not, then it is possible that your remote control has a fault.
In this way we come to the end of this short tutorial, which showed you the possible solutions for the problem of the PS4 when it does not recognize the controller.
