When you need to contact PcComponentes , you can follow several ways to do so, although some of them are more comfortable than others, but all of them will help you to contact those responsible for this online store for any questions or suggestions.
PcComponentes is a well-known online store to buy computer components, mobiles, smart home products, computers and other electronic accessories. Like any web page (especially those that sell), it has several methods to contact them.
Either to ask about the status of an order , to make a suggestion to improve the website, to ask them about a section of the website that you are not clear about or for anything else, below, we show you the list of ways to contact with them.
By Whatsapp
WhatsApp is a fast and efficient way of communication and probably the one that you will use the most. Their WhatsApp number is 609727551 and you can talk to them directly by opening a conversation from WhatsApp Web or adding them to your agenda.
Only then open WhatsApp and tell them what you need, then it is a matter of waiting a reasonable time, so from there you must be patient because surely there are many people who want to talk to PcComponentes and you will have to wait.
By phone 968 977 977
This number is different from the previous one, as you may have already noticed and does not support WhatsApp. PcComponentes clarifies that the number 968977977 should be used only for urgent queries that you could not wait for them to solve through other contact channels, so keep that in mind.
It works every day and has a schedule, from Monday to Friday you have it available from 9 in the morning to 8 in the afternoon, while on Saturdays and Sundays it is operational from 9 to 5 in the afternoon. They do not clarify if it works on holidays, but surely not because otherwise they would say so.
Through real-time chat
PcComponentes also makes a real-time chat available to all users with which to speak with customer service. You will actually start the conversation with a virtual assistant, but at the beginning you have the option of choosing to speak with a real agent who will help you.
Surely it is a much faster option than WhatsApp because they will answer you in real time and it should not take long for them to clarify what you wanted questions, surely in just 10 minutes you will have your doubts resolved.
Web: PcComponentes real-time chat
Through a ticket
Another method offered by PcComponentes is to contact them through what they call a ticket . It is really about filling out a form with your name, email, the reason for the inquiry, the order number, the subject and the specific inquiry you want to make.
Then you have to fill in a captcha to verify that the person writing is not a robot and the answer will take you via email. They do not give a response period, but it would be possible to wait a few hours or days because they will surely have thousands of inquiries made through this route.
Web: Contact PcComponentes by ticket
Through Facebook Messenger
Facebook Messenger is another means of contact alternative to all the previous ones and quite fast because it would only be enough to search for the PcComponentes profile on Facebook and from there you can open a private message on Facebook Messenger , you will only have to reflect your query, complaint or suggestion.
They will take time to answer you, keep in mind that many people contact them in this way and the queries can accumulate, so you must be patient. If you see that several days pass and you do not get a response, you can always contact them again by this or another of the available channels.
Through the official Twitter
PcComponentes has an official profile on Twitter and through there you can also contact them, although here you can do it in two ways, by mentioning them and indicating the doubt or also if you want something more private you can contact them by MD.
The difference is basically that one query is public and is seen by all users and the other only by you and PcComponentes. It usually takes longer to answer you if you want to answer questions privately, but they will answer you anyway if you make it public.
WhatsApp and real-time chat are, a priori, the fastest options to get in touch with PcComponentes , although you can select the one that suits you at all times or the one that seems most comfortable for you.
