A lot of iPhone software comes for free, but sometimes it is compulsively offered to subscribe to a paid subscription to get advanced features. Another trick is a “trial” free subscription, and after 5-14 days it automatically becomes paid. For its use, money will be debited from the account. To prevent loss of funds, you should regularly review your list of active iPhone subscriptions. We will consider how to do this and unsubscribe it unnecessary.
remove an iPhone subscription to paid services
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1 How automatic paid app subscription works
2 The procedure for unsubscribing from a paid one for applications for iOS versions from 12.1.4
3 Unsubscribe from iOS version before 12.1.4
4 Unsubscribing from iCloud and iTunes Match
5 How to prevent paid subscription
6 Why there is no option to unsubscribe
7 How to refuse payment and return the debited money
How automatic paid app subscription works
After installing the required program, a free (test) subscription is activated first. After using the utility, we came to the conclusion that it does not fully cope with the task at hand. They closed it and forgot it. Over time, a paid subscription is activated and funds are debited from the account.
If you don’t like the program and you uninstalled it, the subscription still remains active. This is because the utility and the subscription are not interconnected.
The procedure for unsubscribing from a paid one for applications for iOS versions from 12.1.4
IOS 12.1.4 simplifies the procedure for viewing available paid subscriptions. To do this, you need:
- Go to the App Store.
- Go to your profile by clicking on your avatar located in the upper right corner.
- Select “Management by Subscriptions”.
- In the window that appears, read the list.
- Cancel unnecessary.
Unsubscribe for iOS version before 12.1.4
- Go to “Settings” and then to your account by clicking on your account.
- Go to “iTunes Store and App Store”.
- Click on your account.
- Select View Apple ID.
- Log in by entering the password from the device, by scanning a fingerprint or a face.
- In the window that opens, select “Subscriptions”.
- In the list, among the active ones, select the unwanted one.
- In the window, click “Unsubscribe”. Likewise, trial subscriptions that are free for a specified period are canceled.
The subscription will remain active until the end of its validity period, even after it is canceled. In other words, it is displayed in the “Active” section, but no money is charged for use. When the validity period expires, it will move to the “Inactive” section.
Unsubscribing from iCloud and iTunes Match
- From “Settings” go to “iCloud”.
- From “Storage” go to “Change storage plan”.
- Select “Reduce volume”.
How to prevent paid subscriptions
If you downloaded and use the program with a free trial period, you do not want to switch to the paid version, you need:
- Go to the application through the App Store.
- Go to your account.
- In the “Subscriptions” section, click “Manage”.
- In “Subscription renewal” drag the “Auto-renewal” slider.
Not all applications have this feature.
Why there is no option to unsubscribe
Deactivation is not possible if there is a debt to the iTunes Store or Apple Store. This situation is indicated by the appearance of the error ” There is a billing problem with a previous purchase “.
Another reason is if your Apple ID is disabled or blocked. Also, there is no opportunity due to the binding of an incorrect card number.
Additionally, we recommend that you familiarize yourself with:
- How to upgrade your old iPad or iPhone to iOS 12;
- How to remove Events calendar on iPhone and disable spam;
- How to turn off the flash on notifications.
How to refuse payment and return the debited money
If the card connected to the Apple ID is listed in the “Unpaid” category in stores, and you do not want to pay for the subscription for unused applications, there are several options:
- Pay debt and cancel your subscription.
- Call technical support and explain that you haven’t used the utility and don’t want to pay for it. With rare calls, in most cases, employees go to a meeting. Similarly, you can return the already debited funds. The main thing is not to delay the moment of the call.
- Apple ID change and card reissue. However, there is a high risk of receiving a claim from the company to pay off the debt to the store if the amount is very large.
- Via iTunes.
In the latter case, you need to perform the following procedure:
- In the “Account” click “View”.
- After entering your Apple ID, go to Purchase History and click See All.
- After selecting the desired purchase, click “More” to open an account.
- Click on “Report a Problem”.
- In the window that opens, describe the problem and “Send”.
- Wait for a response from support.
Refunds are made within 30 days to the card from which they were debited. A claim can be sent in this way no later than 90 days after payment.
