Didi is undoubtedly one of the main applications on the internet, currently it is being downloaded by the client or the users who want a meal or food. Offering us, both human and food transportation services through a delivery man, and any product for delivery, to your final customer.
Only, by creating an account with your data and a password . Which will protect your identity and bank information such as PayPal.
In the event that we use Didi Food, which specializes in taking food orders and making their delivery, through an internet delivery man. It is likely that, at some point, we want to cancel an order or order that we have already made in one of your applications.
But, does this have consequences? To be 100% sure. We will show you how to do this process with and without a penalty, in simple steps, which we can do in any of your applications, yes, connected to the internet.
Didi Food ?| How to CANCEL a FOOD ORDER
Index( )
- What happens when I cancel a DiDi Food order?
- Will I get my DiDi Food money back?
- Penalty or charge for cancellation
- How long do I have to cancel my DiDi Food order without penalty?
- How to cancel my DiDi Food order due to delay?
- Contact support to cancel
- Wait for it and receive compensation coupons
- What happens if I don’t pick up my DiDi Food order?
- What happens if I don’t go out to receive my DiDi Food order?
- How much does DiDi Food charge me to cancel an order in preparation?
What happens when I cancel a DiDi Food order?
When the user wishes to cancel an order or DiDi F ood order . Keep in mind that the policies of that food platform; They clearly say that when this type of case happens , the customer has to pay an order cancellation fee .
Because , at the time it is ready , the order cannot be canceled and, for this reason, it is that it makes a sanction to the user. But in addition, they also occur in other types of penalties, the tails, I will tell you below.
Will I get my DiDi Food money back?
As we already mentioned in the previous paragraph, DiDi Food has very strict policies. Which, you accept at the time of installing the application or entering the web platform with your password and username. It is, for this reason, that this money will not be returned immediately but after 7 business days. It does not matter, the payment method you have used, whether it was PayPal, credit card or cash.
Penalty or charge for cancellation
Apart from that, it does not deliver or that DiDi Food is not going to return the money immediately to our PayPal account or credit card. Also, the cancellation of the order or order will be discounted or charged .
Thing, we already know what is sanctioned by the DiDi Food application itself and that you accepted, when you registered on the food or food platform.
How long do I have to cancel my DiDi Food order without penalty?
An important factor to mention is that we have the possibility of making or canceling an order, without receiving any type of penalty . Since, it may be a mistake or we simply change our mind instantly, making this cancellation as if nothing had happened.
Therefore, the DiDi Food platform will return your money without any inconvenience. Either for you to place another order here or somewhere else.
To avoid a penalty from Didi Food, we will have to cancel the request or order in a delay time of approximately 10 minutes. Being prudent, to avoid starting the preparation and expense of ingredients by the business from which we have ordered food or some food.
We have to be aware that making this cancellation after 10 minutes clearly implies that we must pay a penalty. Since, we will have made the food place spend part of its inventory and time.
How to cancel my DiDi Food order due to delay?
If our order at Didi Food takes much longer than expected, there are several options we can take to cancel the order. Which, we anticipate, will not harm us.
Further, of not receiving our ordered food, or waiting a little longer until it comes out. These options that Didi Food offers us, for a delayed order are:
Contact support to cancel
The first option we have is to cancel an order or claim for an order that is delayed. And the simplest for many people is to contact Didi Food technical support. And request through them, that this order be canceled.
It is important to mention that by doing this, we will not have to pay any type of penalty for having canceled the order, which takes a long time. Since, we are being affected by waiting a long time to receive our food. If we want to cancel this order with delay we have to follow these steps:
- We enter the Didi Food application from our mobile device, enter the password and user. Then, entering from the home page, we touch the part where it says, ‘Orders’ or ‘Orders’.
- Once here, we will be able to see the delayed order that we have, being able to see the status of our order, seeing clearly, the delivery time has passed.
- At this point, the food business may have contacted us to ease our waitfor your delay. And avoid, that we give you to cancel order, and we can see it from here.
- Now, next to our order, we will have the option to ‘Cancel Order’ by clicking on it and canceling the order without any
Some food businesses even give out coupons as compensation for not having our food. Although, they are not obliged to do so, so those who give these benefits are probably few.
Wait for it and receive compensation coupons
Finally, if we are not in a hurry and have the perseverance to wait for our order until it is ready, we will be rewarded by Didi Food and the food business. To which, we do not cancel your order.
All of this reward comes in the form of compensation coupons. Which, have a discount on future orders that we make within the Didi platform.
In spite of everything, this option is not a bad idea, since we can save some money on a future purchase. In addition, from a solidarity point of view, we are helping both a local food business not to lose an order, as well as a Didi Food delivery man to have his job. Due to the fact that we do not know the context that is lived in the kitchen, so that our order has been delayed.
What happens if I don’t pick up my DiDi Food order?
When you do not pick up the DiDi F ood order or the delivery man does not find the address, he will contact you first to be able to deliver your order. But if it does not arrive, the DiDi Food platform itself will go into a cancel order state.
And, the user will be contacted, to return the money or make the reimbursement of the same, in at least 7 business days.
What happens if I don’t go out to receive my DiDi Food order?
As we have already told you in previous paragraphs, one of the reasons why DiDi Food penalizes you. It is when these cases occur, in which the person placed the order did not cancel the order, but did not want to go out to receive the order either. In addition to this, it also occurs in a penalty to the dealer.
Because, if you placed the order as a cash payment, and it was not delivered. The delivery man will have a negative balance or will lose the money he gave at the restaurant for your DiDi order.
For this reason, it is recommended to cancel a DiDi order, before they start cooking or before it is ready if you actually did it without intention or you no longer feel like it. Because, if not, it will affect more than one person.
How much does DiDi Food charge me to cancel an order in preparation?
Now, the big question that many users have is about the amount that we must pay as a fine for having canceled a food that was being prepared. Being, that will depend on several factors.
The amount of money to be charged is totally anchored to a percentage of the order we made. Which is enough for the food business to recover the time and food spent in the middle of preparation.
