In an Instagram business account you can put a button with the phone number to be able to chat on WhatsApp and thus contact said profile in a simpler and faster way than having to do it by private message from the social network.
It is a novelty that may not be available to everyone, so it is a matter of checking if that is the case. The essential requirements to have this possibility is that you have to have a corporate or company account as we already mentioned and have Instagram updated.
If so, you should find this option within the Instagram settings , you would only have to put the contact phone number so that users can see it in your profile and contact you when necessary. For that you would have to follow these steps:
- Enter your company’s Instagram account, this is important because with a personal account you cannot, although if you convert your Instagram account to a professional profile , you can do it anyway.
- Now click on your profile icon and then on the “edit profile” box .
- Enter where it says ” contact options .”
- Click on the “WhatsApp” box .
- Now write the WhatsApp number, click on “send code” and you will receive a code that you will have to enter. Then save your changes and you’re done.
In case you do not have that box, it can mean two things, or that your account is simply personal, or that being your profile a company account, you still do not have this functionality, for which you will have to wait an unknown time until it activates you.
From now on, anyone who visits your profile will see your WhatsApp phone number and will be able to contact you through it. This parameter makes sense, especially in food delivery companies, hairdressers and, in addition, although any professional profile can have it.
It’s that simple to add this button with your WhatsApp number to your Instagram account , remember that you can remove this whenever you want or modify it if at any time you change the number, so customers can contact you more comfortably through this route.
