12 Keys to business success

You have wondered how you can be a communicative entrepreneur with consistent values.

The managers or supervisors of the companies are a key piece for the good operation of the company. Their actions play a determining role in the results.

Its behavior directly affects the rest of the workforce and its occupational health, generates a strong impact on performance, productivity and this reaches the company’s results.


Being a successful manager is not about being a boss but about being a leader. A boss has authority over his team, but that doesn’t mean he knows how to manage it. To be a good manager, you need to be a good leader, and that is achieved by mastering a series of managerial or managerial skills, which not all managers possess.

The actions of a manager, mentioned above, affect the productivity of the organization and the productivity of employees. Also to their health at work, because if the supervisor-employee relationship is toxic, they can provoke in these last phenomena that are harmful such as stress, burnout and even boreout.

Good leaders trust themselves, convince and do not impose, guide and listen to the opinion of their employees and know that they are the true capital of the company.

The most important managerial or managerial skills

But we really know what are the most important managerial skills? What attitudes or skills should good leaders possess?

Doing an analysis we mention the 12 most important.

1.- Self-knowledge

One of the necessary managerial skills is self-knowledge, that is, knowledge of oneself, objectives, emotional experience and how one relates to others. Self-knowledge is the great base to be able to regulate your own emotions and have a successful deal with your employees and collaborators starting with yourself.

You cannot be a good leader without leading yourself, and to do it, you need to know yourself thoroughly.

  1. Problem management

The difference between boss and leader has a lot to do with both figures managing conflicts.

Conflicts and problems may arise in the day-to-day of the company, but how they are faced has a great impact on how they are solved. While the boss can point out who made the mistake, punishing him, yelling at him and pointing to the culprit. A good leader spends his time trying to solve the problem and, if necessary, helping the person who may have caused it.

Problem solving management like all managerial skills is trainable. That is why it is important that managers receive training in the knowledge of processes and strategies for optimizing solutions. Within a team and the company, problems will continue to arise, it is up to the leaders to solve it in a more appropriate and operational way.

  1. Decision making

Managers and executives must, as one of their functions, make business decisions (both economic and strategic as well as personnel management) for the smooth running or organizational behavior. This skill must be mastered as it is very necessary for your own success and that of the company.

  1. Self-confidence

It is key in any interpersonal relationship, and especially when you have to lead groups of people. Self-knowledge and knowing what our strengths and weaknesses are are not only important, but trust and above all in ourselves and in our possibilities is essential to successfully face our objectives in the company.

When a boss sees fear, mistrust, and even a threatening attitude about the problems that are happening, a self-confident person has the ability to better manage the threatening environment that may surround him.

5 . Resilience

Resilience is the ability to face changes, that is, the ability to adapt to them and how to get back to normal after this process. Resilient people grow during change and take advantage of it to develop and improve aspects of themselves. These people make the best of every situation or problem they face.

  1. Assertiveness

Assertiveness is a style of communication that every leader must possess, it is the ability to express one’s opinion correctly, defending one’s own point of view while respecting the opinion of others. 

  1. Emotional regulation

Good managers know how to control their emotions, they are aware of how decisive this is when it comes to relating to others. Leaders who master this skill and understand and properly manage their feelings and those of other people. This allows them to adapt their behavior, their tone and the message depending on the circumstances.

8.Ability to delegate

One of the most important skills a manager must possess is the ability to delegate his work to others. Many bosses want everything so controlled that they are unable to delegate less important functions and that they take valuable time away from them. It is important to know the priorities of the tasks to be able to give in some of them. The leader must surround herself with competent people to help her improve the quality of her work.

  1. Social and communication skills

Social and communication skills are essential to exercise one as a manager, because, in the professional field, they can determine whether the company grows or not. Knowing how to relate to others with active listening, with an open mind, with emotional validation, etc., and knowing how to say well what we need to transmit to the rest of the team is essential for the good running of the company.

  1. Vision and strategic thinking

Managers are strategists and must have a clear vision of the company: where it is and where it is going. He is responsible for ensuring that this path is successful and it depends, in large part, on whether or not the stated objectives are stated. Therefore, self-knowledge skills are also useful if they are applied to the organization (to know the environment and the moment in which the company is), knowing how to interpret current information and having the visionary and anticipatory capacity is necessary to perform a good job. as manager.

  1. Empathy

Empathy is also essential to relate to others and to be a good leader. It is one of the keys to emotional regulation and an unavailable skill if we want to understand not only the needs of our employees, but also of our clients.

  1. Leadership

Leadership skills are a set of abilities that a leader must possess to influence the minds of his team members, causing the group to work with motivation towards the objectives or goals. Not all leadership styles are positive in any context, it depends on the type of company, the personalities of the group and many other variables.


Leave a Comment