Why can’t I send and receive messages in my Skype chat?

Despite its historical reliability, it is very possible that by now you have run into problems with Skype chat . This is something very common that affects multiple users every day but it has little to do with the quality of the program itself.

If it has happened to you, but then it magically resolves, here you can understand a little better the reasons for it. Do not get distracted and stay tuned because if you face any of these problems, here you will find the fastest solutions.

Most common Skype chat problems

The most common of all is precisely the most basic, sending or receiving messages in the chat . This obviously creates serious inconvenience, especially for those who use it frequently.

It can also be the case of messages that take time to arrive or disappear. All these can be due to problems with the servers that occasionally affect the service, although this is usually something rare.

Another frequent problem refers to the absence of notifications , both in mobile devices and in desktop versions. In such cases, the cause is usually related to your specific account settings.

The most common cause of Skype chat problems when sending and receiving messages is lack of connectivity somewhere on the network . In the next section you will see some possible solutions.

Basic solutions for problems with Skype chat

If you are faced with a situation where you are not receiving or sending messages, here are some actions you can take. In some cases they will allow you to rule out possibilities to find the root of the problem and in others they will be the solution directly.

Log in

Believe it or not, in many cases the problem is as simple as this. Regardless of the cause, you may not be connected and therefore you are not receiving messages. This can happen, even if the program or application appears otherwise. The best thing you can do to make sure is to close and reopen your session  and if you have any problem with the login, enter here.

Check the connection

This is crucial, because without internet it will not be possible to send or receive messages and it is the most common cause of problems with Skype chat. Your computer may not be connected to the network due to lack of signal or because you do not have the permissions for it.

Likewise, it may be about conflicts with the IP assigned to your computer. The possibilities are many, but in any case you must make sure that you have internet access.

In this sense, it verifies the status of its servers on the Skype page itself. Regardless of their past or future performance, they must perform periodic maintenance that can affect the service or could also be victims of hacking.

In any case, on their status page they keep their users informed of the condition of the servers and the functions involved.


Along with the first solution, closing the program or app allows it to be restored. If you also clean the cache and virtual memory of your computer , so much the better. You could even try restarting your PC or Smartphone for added security. This allows the system to reset and fixes many errors caused by a bad boot or during its execution.

Get update

Another possibility, also very frequent, is that you do not have the most up-to-date version of Skype and this causes you problems. To do this, you just have to update it in the program itself or obtain the most updated version on the Skype page or in the Microsoft store.

In this regard, be especially careful that you do not have several versions that are colliding with each other as is often the case in Windows 10. To do this, go to the “Applications” section of the “Settings” menu.

There you can see all the applications installed on your computer. If you see more than one Skype, you should uninstall the rest to avoid any type of conflict.


by Abdullah Sam
I’m a teacher, researcher and writer. I write about study subjects to improve the learning of college and university students. I write top Quality study notes Mostly, Tech, Games, Education, And Solutions/Tips and Tricks. I am a person who helps students to acquire knowledge, competence or virtue.

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