People with disabilities or reduced mobility find it very difficult to use public transport or taxi services, since most people are not willing to transport these people with disabilities. But with this type of customer in mind, Uber has taken the initiative to implement a service called Uber Assist for everyone .
What is an UBER ASSIST – UBER for Everyone
Uber wants to provide the best service for everyone, therefore, it has created Uber Assist that aims to provide a special service to transfer people with disabilities, reduced mobility, the elderly and pregnant women, and this is achieved through certified drivers that are available to said users.
Uber has arranged for its driver partners to receive training from expert institutions in the field, so these drivers are certified by exam to provide a comfortable, safe and efficient service.
Adapted to the needs of passengers with a motor, intellectual or sensory disability; you can be sure that Uber Assist drivers will provide good service .
How can I use the Uber Assist service?
- You must enter the Play Store and download the Uber application.
- Select the destination where you are going in the «Where to?
- Choose the Uber Assist option at the bottom of the screen (in some cities a promotion code is required to be able to travel for free ), it is important that you check this option to be a driver certified by Uber Assist who will pick you up.
- Confirm your location so that the closest Uber Assist driver partner can pick you up.
- Do not forget to press « Confirm Assistance «.
- If you want to give any additional information to the driver, you can use the chat that is available to you in the Uber app, and the driver will gladly answer your questions.
- You can track the driver who accepted the request to know of his arrival on the map of the application.
Each car can comfortably travel 4 passengers; If the passenger with a disability is traveling alone, the Uber drivers will help him to get in or out of the vehicle .
In addition, the cars that are at the disposal of Uber Assist are spacious enough to accommodate walkers, folding scooters or folding wheelchairs.
Using the Uber Assist Service does not generate additional expenses, the cost of the trips is similar to UberX , so no driver will charge extra money for bringing wheelchairs, assistance animals or for helping the client to get off or get on the vehicle.
Man’s best friends are important to Uber too
People with visual disabilities need to have a companion dog (or as it is known guide dog) by their side; These animals are not just pets, but the means by which their owners can lead a more functional life.
For many visually impaired people, it is difficult to find a transport that agrees to transport their pet, but Uber Assist drivers will never refuse to transport the assistance animals of the person who needs to have the company of these pets. Even the animal will also have the respect it deserves.
If you suffer from any type of disability or have a family member or friend with a motor, sensory or intellectual limitation, do not hesitate to use Uber Assist that offers you safe and comfortable trips , with drivers who will give an excellent treat, since Uber has manager who receive the necessary training from experts in the field.
Uber has an anti-discrimination policy , in such a way that it takes into account all types of people without having any exclusion, providing a pleasant service at all times where the customer will feel comfortable using Uber Assist.
