The supervisor is that person, who in a company is in charge of good compliance with standards , work and performance. He is in charge of directing the staff and guides them for the proper performance of all their functions. This term is used by the lower people within the hierarchy of the administration.
The supervisor is of utmost importance in a company, it is a key element in a company or organization. It should be the example for all other workers since it is the one that governs quality, performance, morale and development of the skills and attitudes of a worker. It is essential tasks for a supervisor to constantly direct and evaluate the work group assigned to him. A good personnel selection technique is very important for a good evaluation.
The modern supervisor is one of the most difficult positions in a company, since in addition to supervising, he must be a leader for his work group, since this is a practice that is designed by the current administration.
What are the functions of a supervisor?
The functions vary from linking administration departments, as well as coordinating and distributing the work of its workers. Supervisors must master the topics that are handled within the job. Their functions are:
- Coordinate: It is about giving the activities of the company to the workers.
- Associate management departments: This will create a kind of link between work and management decisions.
- Distribute the work: After coordinating the work comes the distribution of activities for each worker.
- Advise workers: Supervisors must be able to respond to doubts and questions that workers have.
- Evaluate workers: Refers to evaluate the knowledge, skills and performance of workers.
- Resolve conflicts: The supervisor must also resolve and intervene in the problems that are generated among the employees.
- Set schedules: The creation of documents with schedules for workers, should be one of the main activities of the supervisor.
- Promote communication: If there is good communication, the supervisor will not have so many responsibilities, so he must form communication between departments and workers .
- Make decisions: The supervisor is capable of making any type of decision , if a client is not satisfied, he should go to speak with the group supervisor, since the supervisor must have negotiation skills.
What are the responsibilities of a supervisor?
Supervisors are the ones who have the greatest responsibility in the work group , they are responsible for the correct execution of work. As previously said, supervisors are the link between departments and workers, this is the main responsibility, because it must promote communication between one another, if a supervisor is not capable of this, it must be changed immediately to improve operation of the company. Your responsibilities are as follows:
- Protect your subordinates from the work group.
- Frequent evaluation of workers.
- The supervisor must not only keep the results, but also the processes through which it is passed.
- The supervisor must be able to inspire confidence and responsibility in his group
- You must direct and control the workers.
- You must be able to make decisions immediately.
- Supervisors must use techniques, one of which is Fiedler’s to improve their performance as a leader and that of their group.
What are the objectives of a supervisor?
The supervisor must have at his disposal the good collaboration of all the members of his work group, he must be able to carry out tasks together without any type of error. And you must be a respectful, determined and motivated leader for everything that is proposed. Various supervisors use the compensation system for their workers. Your goals can be:
- Inspire the team.
- Teach, respond and analyze your workers.
- Listen to your team.
- Have qualities such as being respectful, listening, predicting things, maintaining a good attitude, helping, etc.
- Be an effective person.
- Improve productivity.
- Obtain and grant peace of mind to your workers.
- Communicate at all times with the administration of the company , in order to carry out any task
