The biggest problem players are facing right now is the “Connection Failed” error message (or whatever). One of the reasons you ran into this issue is due to the latest Battlegrounds patch. If you still have problems after the developers fix the situation, you can follow these steps. When it comes to troubleshooting connectivity issues in PlayerUnknown’s Battlegrounds, the easiest way out is to simply restart your computer. While it may sound trivial, one of the main culprits for the Connection Error message is a recent game update. If you haven’t restarted your computer after downloading the update, try this method first. Besides restarting your computer, you can also restart your router or modem by connecting your PC directly.router settings . Also, do not forget to check if the gadget’s firmware is up to date.
Fixing the Servers are too busy error in PUBG.
What is this mistake
Server problems have been the most common issue for PUBG since its inception, but have reached their peak recently. Most average users run into problems at least a couple of times an hour. Moreover, players who prefer the smartphone version are not familiar with this error – it manifests itself for the PC versions on Steam. The official website reported that the game gained incredible popularity much faster than planned, and the servers are not yet efficient enough to handle thousands of requests concurrently.
Error reasons
Why is PUBG showing the “Servers are too busy” error and what should I do? The only reason the error message is displayed is because the experimental Servers or Master Servers on PLAYERUNKNOWN’S BATTLEGROUNDS are not working. There are several reasons why servers are overloaded or down.
More players from the same region
This is the root cause of the PUBG error. The servers are designed to only handle a certain number of players at a time. If you play during peak hours, such as on Sunday evenings, more people may be playing at the same time. This will increase the load on the server and you will see the error message “Servers are too busy, please try again later.”
Server under maintenance
This is another common reason. The PUBG developers will periodically introduce server updates and maintenance. Some updates do not affect gameplay. You can install the latest update and continue playing without any problem. But sometimes server maintenance takes longer. For example, adding new servers, updating the capacity of existing ones, etc. At this point, the servers will be unavailable, and you will see an error message on the screen.
How to deal with Servers are too busy error in PUBG
This game has many servers around the world capable of handling thousands of requests simultaneously. Each time you enter the game, you connect to the closest one. If the problem is with the server, follow these steps:
- Open the game and check if the error occurs. Try hitting the Reconnect button a few times and if it doesn’t work, go to step 2.
- If an error message appears, click the Globe icon shown in the lower right corner.
- A complete list of servers will open. You can change the server to a different location and try to connect again.
IMPORTANT. IMPORTANT! This will only work if your local server is full. Sometimes the server maintenance will show a message that the server is busy, and at that moment the server change will be unavailable.
Reconnect
Make sure your servers are healthy by following the previous tip. If you have already tried to reconnect but still encounter an error, try disconnecting the internet and then reconnecting it. After you finish reconnecting to the internet, click the Reconnect button again to check if the servers are working.
Wednesday – “Renewal Day”
This means that there will be an incoming update for your PUBG, which may be important to address some issues. Be sure to check out the Steam client and check for any incoming updates. After you install the new update, be sure to restart Steam to get the latest version of the game. Also, even if today is not “update day”, please note that sometimes an unexpected minor update may be launched, which is released from time to time to fix a critical error. In any case, the best solution to stay updated or know if there are any incoming updates is to go to the official developer’s Twitter account and check for new announcements. If the server is currently being updated, stay tuned and wait for the end. If there is no service, this may mean that the error occurred on your part. In that case, skip to our next tips.
Reset modem
Resetting the modem by turning it off and then turning it on with the power button can help clear up the error caused by a bad connection. You can also try to figure out if there is a tiny reset hole on the back of the modem that can be used for a hard reset – a much more efficient way to factory reset. This helped resolve the error for both users on the Steam Forums and the PUBG Forums.
Disable proxy settings (Windows 10)
If your computer is running Windows 10, try disabling proxy settings . Here’s how to do it:
- Open the Windows search tool, denoted by the magnifying glass icon in the lower left corner on your PC. Enter “Proxy”.
- In the list that opens, select “Change proxy server settings (if there is no such option, select Proxy server settings / Change proxy server settings).
- The page that opens will contain parameters for automatic and manual settings of the proxy server. Disable the “Automatically detect settings” option in the “Automatically configure proxy server” section and the “Use a proxy server” option in the “Manual proxy server configuration” section.
Done. Restart PUBG and try connecting to the servers again to see if the server issue is fixed.
After the last update of PlayerUnknown Battlegrounds, some players had connection problems, namely the screen with the message “Connection error”. Naturally, this prompted the community to seek remedies until the developers can fix the problem. Several helpful solutions have been presented and we’ve put them all together to help you get back into the game. Before submitting a support ticket, try troubleshooting and connecting issues in PlayerUnknown Battlegrounds with our guide.
Connection error
This next tip may sound trivial, but make sure your Windows version is up to date. If your PC is not set to update automatically, connection issues in Battlegrounds may be resolved by updating. To check if you are up to date, go to your computer’s settings, and under Update & Security, click Check for Updates.
Another solution is to have your game files present and in proper working order. To do this, go to Steam, right-click on PlayerUnknown Battlegrounds, go to the Properties tab, and then to the Local Files tab. There you will find the button “Check the integrity of game files”. If something is wrong, it could be causing your connection problems. If not, go to the next option.
Continuing on the list of fixes for the “Connection Error” in Battlegrounds, you must ensure that the correct drivers are installed for your GPU. Nvidia, like AMD, usually uses an auto-update program . However, it never hurts to check more. Go to the GeForce program and select “Automatic Driver Updates”. You can also do this on the website – in the support section, select “Automatically detect and install your driver”.
If the above simple methods did not help, it’s time to move on to more complex ones. If you feel that your Battlegrounds “Connection Failed” error is Steam related, you can try running Steam as an administrator. To do this, follow the path:
C: \ Program Files (x86) \ Steam
Then right-click “Steam.exe” and select “Run as administrator”. The same technique applies to the PlayerUnknown Battlegrounds file itself. If you want to run Battlegrounds as administrator , you can go to:
C: \ Program Files (x86) \ Steam \ steamapps \ common \ TsIGame \ Binaries \ Win64
And choose to run as administrator. Note that this may not work if your games are split on a different drive. If you’ve had problems with Windows Defender in the past, you may be able to fix your connection issues in Battlegrounds by disabling it. To turn off Windows Defender, go to the Start menu and look for the Windows System tab. Select Windows Defender. When the window pops up, be sure to click Turn Off to make sure Windows Defender is disabled.
Other methods of solving the problem
Many users were able to solve the problem after disabling additional system components or third-party programs:
- Antivirus software.
You may have installed some form of antivirus or antispyware software, and while it helps prevent malware from affecting your PC, it can also block the Steam client from receiving updates or prevent Steam content servers from connecting to your PC. Here are a few striking examples of antiviruses that persistently do this – Norton, AVG, Avast, depending on the number of users it affected. If disabling your antivirus scares you, Windows Defender is great antivirus software that comes preinstalled on your Windows 10 PC and doesn’t aggressively interfere with Steam. You don’t need more than one antivirus, as it slows down your computer.
Do you have a VPN like NordVPN, TunnelBear, ExpressVPN on your computer? Sure, sometimes connecting to third-party servers or masking your computer’s address can be helpful, but it does more harm than good. Especially if you are using Steam, as the VPN does not allow the Steam client to connect to the main network. This also means that if a game like PUBG requires significant network resources, it may interfere with the connection. So be sure to turn off any VPN you may have installed while trying to play PUBG to prevent any server side errors.
- Peer-to-peer (P2P) clients and file sharing software.
Simply put, a P2P application is your Skype or any other voice chat software you may have installed. P2P programs can consume an inordinate amount of your bandwidth and other system resources if not configured properly. Such clients prevent connections on which Steam and, in turn, PUBG depend. File sharing software such as a BitTorrent client (torrent download software) can also affect Steam connections. Be sure to close the program before launching Steam.
As we are trying to find the underlying issue explaining why we are unable to connect to the PUBG servers, the firewall is one of the key programs that can actually be the reason why the game is unable to connect to the main servers. This does not mean that the firewall is useless in any sense, because it has its own advantages. If in fact the reason lies in the firewall settings, then it must be disabled. Alternatively, you can turn it back on as soon as you’re done playing if you’re impatient as it takes less than 10 minutes to turn it on or off.
Here’s how to turn off firewall on Windows 10:
- Open Control Panel and select “System and Security”.
- Then select Update & Security / Firewall & Network Protection.
- Now, on the left sidebar of the Windows Firewall screen, you should be able to see that Windows Defender Firewall is enabled. Click Turn off Windows Defender Firewall.
- Select the “Turn off Windows Defender Firewall” checkbox in both private and public network settings.
- Click OK.
If you’re on a Mac:
- Go to System Preferences and click on Security & Privacy.
- Click on the Firewall tab.
- Now click on the lock icon in the lower left corner of the window and enter your admin password.
- Click Disable Firewall.
Done! You can try connecting to the PUBG servers again to see if the bug has been fixed.
Other PUBG bugs and how to fix them
Since the release of PlayerUnknown’s Battlegrounds (PUBG), this revolutionary battle royale has been named one of the most infamous games of the year. If you are playing a game, you already know the reason for this. But for those who don’t, let’s clarify. The game is full of various problems that spoiled the overall experience of the game for everyone. Unprecedented issues have led to an increase in complaints, resulting in a decline in over a third of the game’s total player base. That being said, PUBG still has the potential to get better. And since the developers work hard trying to solve all the problems, the game has a great future.
Rendering errors
When the game was first released, the community was filled with hundreds of thousands of reports of the many rendering issues in the game. Over time, some of them have been resolved by the developers, although most are still not fixed. For a game like PUBG that requires a quick response, loading issues can be quite frustrating as they prevent players from entering buildings and houses. Consequently, players die as soon as they fall out of the plane. So how can you get rid of these PUBG problems, you ask? Well, the solution to the problem is pretty simple. It occurs when your computer does not meet the requirements of the game. In other words, the data that the game needs to load is too heavy for the PC, so it takes extra time. And since the game is online, time cannot be stopped. Hence, you see uneven houses and buildings. For simplicity’s sake, here are the recommended PC requirements to play without any rendering issues.
- 64-bit Windows 10.
- AMD Ryzen 5-1600 / Intel Core i5-7600K processor.
- 16 GB of RAM.
- NVidia GTX 1060 6GB GPU or better.
- DirectX version 11.
- Broadband internet connection.
- 30 GB of available game hard disk space.
To fix this, you can either lower your graphics settings or upgrade your PC hardware. Since the latter solution requires more time and money, we suggest that you change the graphical parameters of the game. We would encourage you to check the various available settings and see which one works best for you. If you want to get the best performance possible without worrying about how good the game looks, we recommend that you follow the settings below:
- Screen mode: full screen.
- Quality: Custom.
- Screen scale: 100.
- Anti-aliasing: very low.
- Post-processing: very low.
- Shadows: very low.
- Textures: Medium.
- Effects: very low.
- Foliage: very low.
- View Distance: Ultra.
- Motion Blur: Disabled.
- V-Sync: Disabled.
- Character Rendering: Off
You can also try to optimize your computer, which may slightly improve in-game performance. To do this, just follow the instructions below and keep in mind that they are easily reversible, so you can always revert to the default settings whenever you want:
- Go to your desktop and right click on My Computer and select Properties.
- In the left column, click Advanced system settings.
- Click the Advanced tab at the top of this window. Then, in the Performance section, click the Options button. The Performance Options window opens.
- Once there, select “Provide best performance” and click “Apply”.
This reduces the load on your operating system by limiting the amount of visual effects. Hence, performance is improved for both your PC and PUBG.
Framerate
As with the aforementioned issue, the frame rate or frame rate drop is also frustrating for players from the early days of the game. This led to a whole host of complaints that the game was poorly optimized. We understand that the developers are contributing to the optimization updates, but this is a rather laborious and time-consuming process. Therefore, while the update is in progress, we advise players who are experiencing frames per second dropping issues to lower their graphics settings, resolution, and, if that doesn’t work, upgrade their computer with the latest hardware. Try the following tips to improve game performance:
- Close unused / background applications.
- Disable your game DVR.
- Restore your PC registry.
- Update video card drivers and others.
- Set the game to “High Priority” in Task Manager.
- Set the power options to Maximum Performance.
Nvidia users can slightly improve performance through the proprietary control panel. Before doing this, make sure you have the latest drivers installed:
- Click on the arrow in the lower right corner of the taskbar to open the icon menu. Right click on the Nvidia logo (green and black) and select NVIDIA Control Panel.
- Select Manage 3D Settings, then Program Settings and find “PUBG” or “TslGame” from the drop-down menu. If you cannot find them, click “Add” and specify the path to the location of the installed game.
- Once in the menu, change the following settings:
- Set “Maximum Pre-Rendered Frames” to 1.
- Set “Monitor Technology” to “G-SYNC” if possible. Otherwise, leave it as it is.
- Set “Power Management Mode” to “Prefer Maximum Performance”.
- Set the Preferred Refresh Rate to Maximum Available.
- Set Streaming Optimization to On.
- Set Vertical Sync to Use 3D Application Setting.
Connection problems
Now that you have an idea of how you can fix PUBG performance issues, you can move on to troubleshooting connectivity issues. It is because of them that players curse the developers for their unsuccessful attempts to stabilize the game. But most gamers simply don’t know that errors can be caused by their fault. To make sure the issue isn’t PC, we advise PUBG players to follow a few guidelines that are important when playing online games. Here are some working tips to optimize and stabilize PUBG connection issues found in the game:
- Use a wired connection.
- Defrag all your disks.
- Delete the crash recovery files.
- Check your antivirus settings.
- Set PUBG to High priority in Task Manager.
- Check your VPN settings and see if they are restricting your connection.
- Enable UPnP.
- Change the port forwarding and NAT settings.
- Enable QoS (not available on all routers).
Server problems
The workarounds mentioned above will help you improve your online performance, leading to troubleshooting PUBG connection issues. However, if the problem still persists, then there is both good and bad news. The good news is that your connection is fine. However, the bad news is that it is the server that is causing you problems with PUBG. You can fix this with Kill Ping. There is very little you can do when the servers are causing the problem. However, there is software to help you get the best routes to your game server and get rid of pesky server issues. A striking example of this is the Kill Ping ping reducer.
Kill Ping is a ping reduction software that helps get rid of ping and lag related issues. Hence, if you face issues like PUBG server issues, it might be the only solution for you. Kill Ping does this through their dedicated game servers which allow you to play any game without any hassle. In other words, it optimizes your gaming connection by connecting you through dedicated servers that are specifically designed to improve game ping. Therefore, with Kill Ping enabled, you don’t have to worry about other network related issues. You can download the program from the official website for free.
If the servers are being updated or undergoing maintenance, only waiting can solve the network problem in PUBG. If there is a major server update, it will take a long time. But if the error is caused by server overload, you can change it to another nearest location and continue playing the game.
These are all tips for now. If you’re still having trouble with PUBG, don’t be discouraged. Share your comments under this article, and perhaps in the next article we will help solve your problem.
