Roblox not only allows you to play millions of games with friends , but also allows you to customize your avatar. To dress him you can buy clothes, masks and even animations. However, if you regret buying them and wonder how to refund an item in Roblox in 2023 , we will explain what you can do to get your money back.
Unfortunately, you cannot delete an item to get your money back. According to the Roblox technical service , there is no way to recover robux, the platform’s currency, after making a purchase. What you can do, in case the item malfunctions, is to contact Roblox to request a refund .
The first thing you should do is enter the Contact Us section of Roblox. To access it, you can click this link . Here you will see different information fields to fill in with your personal data. It is vital that you do not make mistakes, especially in your email address, since the platform will contact you through it.
After filling in your personal data, you will reach the section report the details of the problem . In the first field, select the device on which the problem occurs. After choosing the device, in the Help Categories field, you must select Purchases with robux. Finally, write what has happened to you in great detail. It is very important that you provide all the information you remember about the process.
How to recover robux from your deleted clothes
After solving how to refund an item in Roblox in 2023, we will address how to recover robux from your deleted clothes . And it is that a lot of clothes have been eliminated due to copyright problems, so if you want your robux back, we will show you the best options for it.
One thing that is essential to understand about purchases in Roblox is that they are made with robux. This is the official currency of the game , since you cannot buy items with euros or dollars, only with robux. Therefore, before buying an item, you must buy the necessary robux to acquire it. These can be purchased with real currencies, such as euros or dollars.
The problem is that a lot of clothes have copyright infringements and are removed by Roblox. This implies that it disappears from the catalog and cannot be used. And what about the robux? If we check with Roblox support again, it says that you may not get a refund for the removed clothing . So how to recover robux from deleted clothes?
The usual thing is that Roblox will reintroduce the robux to you . Some users claim that this has happened, but others complain that the funds have not been automatically returned to them. If you are one of the latter, you must contact Roblox from Contact Us, as we indicated at the beginning of the article. You may not get any refund, but it is advisable to try.
On the other hand, alleged screenshots circulate on certain social networks in which Roblox notifies some users that they can obtain a refund for their deleted objects. The notification arrives by email and contains a link that you must access to carry out the process. If you have received this email, please verify its authenticity, as it may be criminals posing as Roblox. To do this, check the address, the link and, if you have any doubts, contact the platform.
How to refund an accessory in Roblox
Finally we will answer the question “how to refund an accessory in Roblox” . As we discussed above, if you regret buying clothes , you won’t be able to return them, so make sure you like them.
In case you want to check how an accessory looks on you before buying it, you can use the trial function . To use it on a computer, select the article that catches your eye and click Try, to see it in 3D or 2D. On the other hand, from mobile you only have to touch the item you like to see how it looks on you before buying it.
Finally, if the item does not work or does not appear , we return to the beginning, we must contact Roblox to report the problem. Of course, remember that Roblox does not refund money if you voluntarily bought the accessory.
