One of the great advantages of the latest generation consoles is that they incorporate wireless connectivity via WiFi, so it avoids us having to pull a network cable to where we have them located, generally in the living room near the TV. However, having wireless connectivity problems is quite common, so in this article we are going to tell you how to solve the most common problems with the WiFi of the PS4 console .
Having problems with the WiFi on the PS4 is extremely frustrating, and even more than having problems because it does not connect to the wireless network is suffering constant disconnections, as this could ruin your gaming experience in the middle of an online game, or it could prevent you from the console can download updates so you can play your new game. So, let’s see what you can do about it.
How to fix WiFi problems on PS4
You know the saying: whenever you consult a computer scientist or technical support the first thing they will tell you is to restart the device, and in many cases that solves all problems. So, the first thing you should do is reboot both the console and your router (and if you have separate ONTs, too), and what’s more, better than just rebooting is to turn both devices off completely and leave them off for around a while. couple of minutes, to turn them back on afterwards.
Once all the devices have started again, try connecting your PS4 to WiFi again to see if you have stopped having problems. It is recommended to run the PS4 connectivity test to verify that the connection is correct, so go to Settings -> Network settings -> Test network connection. Here the console will run a connection test and tell you whether or not it is correct, as well as the upload and download speed.
A note on the NAT type, as PlayStation uses a slightly confusing system to define it. If you have a NAT Type 1 it means that the system is connected directly to the Internet, something that is not possible with the PS4 since it connects to another device, a router. Type 2 is the usual, as it means that the console is connected to the router either by cable or by WiFi, while Type 3 is a bad signal and implies that although the console is connected, it does not have all the available ports that it needs to function properly. .
If in NAT type you get that you have Type 3 , it is quite a problem that this is the cause of the instability of the WiFi on your PS4, and to solve it what you should do is precisely open the following ports for the IP address of the PS4 :
- TCP: 1935, 3478-3480.
- UDP: 3074, 3478-3479.
Configure the WiFi manually
When you initially configured the WiFi on the PS4 you had to go through this step of selecting it and entering your password, but the rest of the configuration is usually automatic and many times we forget how we configured it at the time. Now that it gives problems, it is not a bad idea to configure the WiFi again from scratch in the console to “refresh” the data and, incidentally, enter the DNS addresses manually.
To do this, go to Settings -> Network settings -> Configure Internet connection. Here select the option to use a WiFi network and when it asks you if you want to use the quick or custom configuration, check this second option, since we want to enter the data manually to make sure that everything is correct (normally with the automatic configuration it is ok, but if you are having problems it is better to make sure).
In the custom configuration the system will automatically detect any available wireless network within its reach, so what you must do obviously is select your WiFi network. Once selected, you will have to enter the password, and then it will ask you for some additional parameters:
- IP address: you can put the one you had before without problem, although you can also decide to change it if you want.
- DHCP host name: the IP address of your router. This is generally 192.168.0.1 or 192.168.1.1.
- DNS: You can put the Google DNS, 188.8.131.52 and 184.108.40.206.
- MTU: We won’t go into details, put 1492 .
- Proxy: Empty, normally you will not have Proxy in your house.
If after manual configuration you still have problems, we recommend that you check that the WiFi network has enough range for your PS4, or ultimately, that you connect a network cable and check if you continue to have problems like this.
In the event that your home WiFi does not have enough range to give the PS4 good coverage, the connection will be potentially slow and unstable. Another alternative you have would be to purchase a router that has greater power in the WiFi that it emits, as well as to acquire a WiFi signal extender, a device that is placed within the range of the router and that repeats the signal to expand the coverage in your home.
You also have the option of acquiring a PLC with WiFi; These elements carry the Internet signal through the electrical network and at one end they directly incorporate a repeater to expand WiFi coverage. The difference between these and a repeater is that they do not depend on the original range of the router since they do not take the WiFi signal and repeat it, but they take the signal directly from the router through the electrical network and generate a new WiFi (which If you call it the same as the one you have and give it the same password, the effect is the same as a repeater).