Many users use some type of VPN to protect their privacy online, but sometimes problems like VPN error 807 can occur. This error can be troublesome, and in today’s article we will show you how to fix it.
VPN errors are quite common, and speaking of VPN errors, here are some similar problems that users reported:
- VPN error 806, 800, 619, 720, 789, 691, 868, 809 – These are some of the common VPN errors you may encounter, and we have covered some of them in their article on VPN problems, so be sure check for more detailed solutions.
- The network connection between your computer and the VPN server could not be established Windows 10 – This is another VPN error you might encounter. If you receive this error message, be sure to try all the solutions in this article.
Contents index
- VPN error 807, how to fix it?
- Solution 1 – Check your antivirus
- Solution 2 – Check your firewall
- Solution 3 – Check your router settings
- Solution 4 – Clean your history, cookies and registry
- Solution 5 – Check the login credentials
- Solution 6 – Change VPN settings
- Solution 7 – Try changing the VPN address
- Solution 8 – Try connecting to different VPN locations
- Solution 9 – Try restarting your router
- Solution 10 – Reinstall your VPN client
- Solution 11 – Try a different VPN client
VPN error 807, how to fix it?
Solution 1 – Check your antivirus
According to users, this problem usually occurs due to your antivirus or firewall. If you are getting VPN error 807 on your PC, it is possible that your antivirus is interfering with the VPN and causing the problem. To fix the problem, be sure to check your antivirus settings and try disabling certain features.
If this doesn’t work, you may have to disable your antivirus completely. In some cases, the problem may persist even if you decide to disable your antivirus. If that’s the case, your only option might be to uninstall your antivirus.
Even if you decide to uninstall your antivirus, your system will remain protected with Windows Defender, so you won’t have to worry too much about its security. After you have removed the antivirus, check if the problem is solved.
If removing the antivirus solves the problem, you should consider switching to a different antivirus solution. There are many great antivirus tools on the market, but if you want reliable protection that won’t interfere with your system, we highly recommend that you consider Bitdefender , currently the best Antivirus in the world.
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Solution 2 – Check your firewall
If you are getting VPN error 807, the problem may be caused by your firewall. To fix the problem, you need to locate the VPN client on the firewall and make sure that the VPN can get through it.
If your VPN is allowed through your firewall, maybe you should try disabling your firewall completely. If you are using a third-party firewall, temporarily disable it and see if this solves the problem. If you use Windows Firewall, you can disable it as follows:
- Press Windows Key + S and enter firewall . Choose Windows Defender Firewall from the list.
- When the Windows Defender Firewall window opens , in the left pane click Turn Windows Defender Firewall on or off .
- Now select Disable Windows Defender Firewall (not recommended) for Private and Public network settings . Click OK to save the changes.
After shutting down the firewall, check if the problem is still there. If the problem doesn’t appear, it means the problem was caused by the firewall, so be sure to turn it back on and check your settings one more time and make sure your VPN is allowed to pass.
Solution 3 – Check your router settings
If you keep getting VPN error 807 on your PC, maybe the problem is your router. According to users, to use a VPN properly, you need to have certain ports open. To do this, you must open the configuration of your router and enable the following options:
- Port 1723 for PPTP VPN
- Protocol 47 GRE
- VPN Pass Through
This is a slightly advanced procedure, and to see how to do it correctly, be sure to review your router’s instruction manual and see how to find the necessary settings. Note that PPTP is required for the VPN to work, but if you cannot enable it, you can also use the SSTP protocol .
Solution 4 – Clean your history, cookies and registry
In some cases, VPN error 807 may appear due to your cookies or leftover registry entries interfering with your VPN. To fix this issue, users recommend clearing the registry, history, and cookies.
You can do this manually, but it may take a while, so it is usually better to use specialized software. CCleaner is a special application that will automatically remove all unnecessary files and registry entries from your PC. The tool is easy to use, and you should be able to delete your history, cookies, and unwanted registry entries with just a couple of clicks.
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Solution 5 – Check the login credentials
If you are getting VPN error 807, perhaps the problem is related to your login credentials. Sometimes your credentials may not be correct, and that can lead to this and many other errors. If you get this error, make sure to check your login credentials and that they are correct.
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Also, check the IP address of the VPN and make sure it is correct as well.
Solution 6 – Change VPN settings
If you are getting VPN error 807 on your PC, it is possible that your VPN settings are causing this problem. To fix the problem, it is recommended to change the security settings of the VPN. This is very simple to do, and you can do it by following these steps:
- Open VPN Properties .
- Navigate to Security
- Change the connection type to Point to Point Tunneling Protocol (PPTP) .
After making the changes, check if the problem is still there. Some users are suggesting to use the Automatic setting instead of PPTP , so you might want to try that too.
Solution 7 – Try changing the VPN address
According to users, sometimes VPN error 807 can appear due to your VPN address. To fix the problem, users suggest that http: // be removed from the VPN address. To do this, open your VPN settings and find your VPN address.
Now change the VPN address from
- http://yourvpnprovider.com
to
- yourvpnprovider.com
Also, make sure to remove any slash symbols that may be at the end of the VPN address. After making these changes, check if the problem is resolved.
Solution 8 – Try connecting to different VPN locations
Sometimes this problem can be related to the server you are trying to connect to. The server might have some issues, so be sure to try other servers or locations and see if this solves your problem.
If this error appears on all servers and locations, the problem may be configuration related.
Solution 9 – Try restarting your router
According to users, your router can sometimes cause the VPN 807 error to appear. You may encounter certain glitches in your router, and if that happens, be sure to restart both your modem and your router.
To do this, press the power button on each device and wait a few moments. Now press the power button again and wait for both devices to start. Once both devices are working, check if the problem is still there.
Solution 10 – Reinstall your VPN client
If you keep getting VPN error 807 on your PC, maybe the problem is related to your VPN client. Sometimes your installation can get corrupted, and that can cause this and many other errors to appear. However, you can fix the problem simply by reinstalling your VPN client.
There are several methods you can use, but the best is to use uninstaller software. In case you don’t know, the uninstaller software is a special application that will completely remove the selected application along with all its files and registry entries. As a result, the application will be completely removed.
If you are looking for good uninstaller software, we suggest you give IOBit Uninstaller a try . Once you have removed your VPN client, install it again and check if the problem is still there.
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Solution 11 – Try a different VPN client
If the error message is still there, this may be the perfect time to consider switching to another VPN client. There are many VPN clients available on the market, but if you are looking for an easy-to-use and reliable VPN client, we suggest you give CyberGhost VPN a try .
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VPN error 807 can cause a lot of problems on your PC, but we hope you have solved this problem using one of our solutions.
