Today there is not a single person who does not have Netflix on their computer, console or TV (you can even watch Netflix on a television that is not a smart TV ). Since this is the best streaming application that exists (you can download it for free from sites like playStore ). That is why if something goes wrong with it, it can turn a good day into a bad one. So that this does not happen to you, today you will learn how to fix the Netflix error nw-2-5 of the PS4 and Xbox One.
And, if you are one of those who is registering this error, you should know that you are not alone on the boat. This failure is very common in the community of users of this application. So there are literally not one but several solutions to be able to end this problem on all the devices on which it runs.
Remember before starting that although this error does not let you enter the application, it has nothing to do with login problems, for that you will have to look for solutions to the most common problems when logging in.
How to fix Netflix error nw-2-5 on PS4 and Xbox One?
So that you can better understand the subject and understand the solutions that will arise for the question How to solve the Netflix error nw-2-5 of the PS4 and Xbox One?, This tutorial will be divided into several parts, however take into account that the solutions are the same for both consoles.
The first of these is to verify that your internet server allows streaming. So, you should contact the company that provides it and ask for that. It may sound silly, but in reality there are many companies that intentionally block these services.
Restart the router and console
If you have already verified that your service does allow streaming, but you still cannot open Netflix, then try disconnecting the power cable from the console for at least 1 minute, and while it is off, restart your router.
This has proven to help many, since you may have an internal error or there was simply an interference between the console and the router, which was causing the application not to work as it should.
Configure DNS PS4
Another solution is to configure the DNS of your console well, for this go to ” Configuration “, then to ” Network ” and there select “Configure internet connection”, in that section choose a connection method (Wifi or LAN), If it is by Wifi, then select the “Custom” box and then write the name of your network.
If it is by LAN choose the same, but instead of writing the name, check the box “Operating mode”. With that finished, go to the option “IP address setting” and set it to automatic, the same for “DNS setting” and “MTU settings”.
Finally, stop on “DHCP hostname” and put “Do not establish”, and in the “Proxy server” put “Do not use”, then do a connection test by giving the button with the same name.
If everything went well, the Netflix should work for you , if not, you will have to restart the home network and the console as in the previous step (mandatory), this could make it load this time.
Configure DNS Xbox one
In case you’re from Xbox, it’s time to configure your DNS. To do this, go to the “Settings” section, there select “Network”, then “Network settings” and then “Advanced settings”.
Within the latter, click on “DNS Settings” and finish by clicking on the ” Automatic ” button . Press B to save and go to Netflix. In case this does not work, restart the router and the console. Remember that you can always change to the best DNS on PS4 and Xbox One to have a better connection (that if you can solve the problem).
Connect the modem cable to the console
If for things in life, none of the above worked for you and you still do not solve the question How to solve the Netflix error nw-2-5 of the PS4 and Xbox One ?, then as a last option connect your network cable directly to the console port , then restart the router for 30 seconds, and when it reconnects, open the application.
If you need more information about it, or have any other problem, it is recommended that you look for how to solve the error code problems in Netflix , so that the streaming never fails you.