It depends on what your dissatisfaction with the game is, you have several ways to contact customer service and explain your case. So, to answer how to claim Coin Master , we will show you several situations in which you will surely find your solution.
How to Claim Coin Master
Index
For app malfunctions
We all can have in-game bugs for different reasons, before making a claim to the developers, you can try these methods:
Visit the Coin Master support page
When they are common errors due to internet connection or errors with your Facebook account, the page https://support.coinmastergame.com/hc/es/articles/4403780845842-C%C3%B3mo-contact us has many articles where they explain what causes it and how you can fix them quickly.
Check Google to see if there is already a solution
Surely you are not the only one who has had a problem with the game, so it is easier for you to search for your problem in the search engine to see if other pages give you the solution you need so much without starting a claim process.
Errors specific to your account
If it is something else related to your account, ie payment errors, rewards you did not get, details of your profile. These must be resolved directly with the app’s Help Center.
Make your claim from the website
Complete a form where you will be asked to explain your request in detail. Following these steps:
- Enter the page https://support.coinmastergame.com/hc/es/articles/4403780845842-C%C3%B3mo-contact us
- Enter any article and in the final part click on “Do you still need help? Contact us»
- Complete the data: date of the complaint, the language, the subject, your personal data and the description of what happened to you and attach screenshots if you have them.
- Then you will receive an email that will respond to your request.
Make the complaint directly from the game
This process is very similar to the previous one, only that it is done from your mobile:
- Go to the game menu located on the main screen, towards the top right corner.
- Tap “Settings” and tap the “Help” button to be redirected to the Help Center.
- Click ‘Contact Us’ at the bottom of the article you wish to open.
- Repeat the steps to complete the contact form and you’re done.
For suggestions or any other issue you want to claim
Post the complaint from Coin Master’s social networks
If you want to make your suggestion or have more users read you, it is best to access the developers’ social networks so that they also support your idea. This method may take longer to receive a response.
Complete the web form or from the app
Follow the steps mentioned above, but in the subject part, choose the option “others” or “suggestions” so that they know how to better classify your claim and wait for the response from the Help Center.
