When buying a new smartphone, many familiar functions and tasks cause difficulties for users. The procedure for saving contacts on Xiaomi (Redmi) is no exception. The problem is not in the owner’s lack of knowledge and skills, but in the interface, which not everyone can figure out quickly.
Failed to save Xiaomi contact – an error occurred
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1 Causes of problems
1.1 Why I can’t keep in touch
2 Solving the problem
3 Useful video
Causes of problems
The main one is incorrectly configured contact filtering. The second is interconnected with the first – several sources and storage locations:
- Two cloud services: Mi and Google.
- Sim cards. If there are 2 of them installed on the gadget, then there are also more sources.
- We mean Telegram, Viber, WhatsApp and others. They act not only as a source of contacts, but also as a place for their storage.
As a result, when filtering is not displayed, contacts from all storage locations are displayed on the screen. Hence the duplication, the same names and other nuances that lead to confusion.
To fix the situation, you need to go to the “Contacts” menu and go to “Settings”. Find the “Contact Filter” there and set the desired parameter.
We recommend enabling the “Contacts on the SIM-card” option to display them in the general list.
Why can’t I keep in touch?
This is a common problem for gadgets manufactured before 2019. Appears when trying to save a contact. Most often it happened when it was necessary to add a new entry to the SIM card.
Solution to the problem
There are two ways, the easiest is to reboot the device. To do this, call up the menu by pressing the shutdown button. Select “Restart” and wait until the smartphone is fully loaded.
The second way is physical:
- You must first turn off the gadget by calling the corresponding menu with the shutdown button and selecting “Turn off”.
- Arm yourself with a thin object and remove the SIM card tray.
- Take a soft eraser (eraser, eraser) and gently wipe the bottom of the card. This action will help remove dirt.
- Then put the tray back in place.
In addition, there are other topics on Xiaomi that are relevant and many have errors: Send a bug report to Xiaomi – how to disable , An error has occurred in the Xiaomi security application again .
