A guide on how to fix Facebook error code 1 or error code 2 and how to get back into your Facebook account.
Have you noticed that after entering the correct username and password you still can’t log in to your Facebook account? If the error your iPhone returns is “ Login failed. Sorry, an unexpected error has occurred. Please try again later. Error code 1 ”or“ Login failed. Sorry, an unexpected error has occurred. Please try again later. Error code 2 “.
Before continuing with this guide, I suggest you check whether the Facebook server actually works or not , by visiting this page (check if the message The Facebook platform works) or the Downdetector site . It is a service that provides a real-time overview of the problems and outages of all types of services, including Facebook. Here you can not only see the functioning of the social network (Facebook down) but send any reports regarding: Facebook Mobile , Facebook Platform , Total Blackout and download the Downdetector app for iPhone or Android.
Index
- Why the error code 1 Facebook occurs
- How to fix Facebook error code 1
- Check your internet connection
- Perform the network reset procedure
- Check the time of the mobile device
- Reinstall the Facebook app
- Contact Facebook Customer Support
- Conclusions
Why the error code 1 Facebook occurs
This error usually occurs on iOS devices, iPhones and iPads , and is basically an error connecting Facebook to its servers and which may persist on your device even after it is resolved , but you don’t have to worry. There is a way to fix Facebook error code 1 and go back to browsing Zuckerberg’s social network with an iPhone or Android mobile device. Let’s see how.
How to fix Facebook error code 1
Check your internet connection
If by checking you have found that the Facebook servers are back working, check if you have problems connecting to the Internet with your router or if the Wi-Fi or data connection is active on your smartphone .
Perform the network reset procedure
To get Facebook to work on your phone again you can try resetting your network settings by following these simple steps.
- Go to your iPhone’s Settings.
- Stop on Generali and then on Reset.
- Among various resets, step on Reset network settings.
- Enter the iPhone passcode and confirm by tapping the Reset Network Settingsoption again .
- Restart your mobile device and open Facebook again.
- This will reset passwords and Wi-Fi networks, cellular network settings, and previously used VPN and APN settings.
You should now be able to log into your Facebook account.
Check the time of the mobile device
If your device’s date and time doesn’t match your geographic location you may get Facebook error code 1. Resetting the correct date and time on the device will solve the problem.
Reinstall the Facebook app
Are you still having problems with Facebook on iPhone and Android ? Then it’s time to reinstall the Facebook app .
On Android, press and hold the Facebook icon and when the Uninstall item appears , drag the app to the wording. You can also go to Settings> Apps and search for the Facebook app to uninstall it.
To reinstall it go to the Play Store and search for “ Facebook “ . Once found, hit the Install button . If you have a Huawei mobile device read How to get Google services on Huawei .
On the iPhone , the uninstallation of the Facebook app is done by holding it down and selecting the item Remove app . Then press on Delete app and immediately after on Delete . To reinstall, open the App Store and search for ” Facebook “. Once you have found the app, press the cloud icon and confirm the operation with the Apple ID password , or Touch ID or Face ID .
Contact Facebook Customer Support
None of the above solutions solved your Facebook problem? Here’s how to contact Facebook .
Go to the Help Center website and view the list of frequently asked questions and their resolution. If your problem is not present you can consult the official support forum or write an email to [email protected] or call the international number +1 6505434800 .
Conclusions
If you encounter the same error code 1 Facebook also on your computer , I recommend that you clear the cache , disable all extensions installed in the browser (eg Google Chrome) and uninstall and reinstall the browser . Finally check the Firewall settings . In this regard, take a look at How to disable Firewall .
