Deliver Us Mars – solving technical problems

Sound issues, gamepad not working, “DXGI_ERROR_DEVICE_HUNG” error and more

Deliver Us Mars proved to be the same walking sim with sparse puzzles as Deliver Us the Moon . The gameplay of the new game from the KeokeN Interactive studio has practically not evolved, but it allows you to enjoy the extraterrestrial landscapes of the Red Planet. Fortunately, there were few bugs on the release, except perhaps problems on the player’s side.

In this article, we will analyze the most common technical problems associated with the launch of Deliver Us Mars, and provide proven solutions for them.

What kind of computer is needed for Deliver Us Mars (system requirements)

Unfortunately, the official system requirements are only for 1080p (1920×1080). We’ve reviewed independent benchmarks of the game and added recommendations for playing at 1440p (2560×1440) and 4K (3840×2160) at high settings.

Official minimum system requirements (1080p @ 30 FPS, high preset):

  • Operating system:Windows 10 (64-bit only!) / Windows 11 x64.
  • Processor:Intel Core i5-4590 / AMD FX-8350.
  • Video card:NVIDIA GeForce GTX 970 / AMD Radeon R9 390.
  • RAM:16 gigabytes.
  • DirectX version:

Official recommended system requirements (1080p @ 60 FPS, high preset):

  • Operating system:Windows 10 x64 / Windows 11 x64.
  • Processor:Intel Core i7-7700 / AMD Ryzen 5 2600.
  • Video card:NVIDIA GeForce RTX 1080 / AMD Radeon RX 5600 XT.
  • RAM:16 gigabytes.
  • DirectX version:

How Deliver Us Mars works on the GeForce GTX 1060 (the most popular graphics card in recent years)

Computer for playing at high. settings at 1440p @ 30 FPS (tested):

  • Operating system:Windows 10 x64 / Windows 11 x64.
  • Processor:Intel Core i5-10400 / AMD Ryzen 5 3600.
  • Video Card:NVIDIA GeForce RTX 2060 / AMD Radeon RX 5600.
  • RAM:16 gigabytes.
  • DirectX version:

Computer for playing at high. settings at 1440p @ 60 FPS (tested):

  • Operating system:Windows 10 x64 / Windows 11 x64.
  • Processor:Intel Core i7-10700K / AMD Ryzen 7 3700X.
  • Video Card:NVIDIA GeForce RTX 2080 / Radeon RX 5700 XT.
  • RAM:16 gigabytes.
  • DirectX version:

Computer for playing at high. settings in 4K @ 30 FPS (according to tests):

  • Operating system:Windows 10 x64 / Windows 11 x64.
  • Processor:Intel Core i5-12400 / AMD Ryzen 5 5600.
  • Video Card:NVIDIA GeForce RTX 3070 / Radeon RX 6700 XT.
  • RAM:16 gigabytes.
  • DirectX version:

Computer for playing at high. settings in 4K @ 60 FPS (according to tests):

  • Operating system:Windows 10 x64 / Windows 11 x64.
  • Processor:Intel Core i5-12600K / AMD Ryzen 7 5700X.
  • Video Card: NVIDIA GeForce RTX 3090 / RTX 4080 / Radeon RX 7900 XTX.
  • RAM:16 gigabytes.
  • DirectX version:

Deliver Us Mars won’t start on Windows 7/10

The game is not designed to run on Microsoft operating systems older than Windows 10.

If you have Windows 10 , and the game still does not start, then try installing all the latest updates.

Game crashes without error

  1. Restart your computer.
  2. If this does not help, then check the integrity of the game files in Steam:
  3. start Steam;
  4. go to the “Library” section;
  5. right-click on the name of the game (Deliver Us Mars) in the list on the left and open the properties;
  6. in the “Local files” tab, click “Verify integrity of game files”;
  7. wait for the process to complete.

Deliver Us Mars crashes with error 0x0c000142 / 0x0c000005

Run Windows System File Checker. To do this, press the keyboard shortcut Windows + R , and then in the window that opens, type “sfc /scannow” (without quotes). After the check is complete, restart your computer.

Error 0xc000007b

Reinstall or update NVIDIA drivers. It is advisable to do a clean install to reset unsuccessful settings.

“Out of memory” error in Deliver Us Mars

Your PC is running out of RAM. The best solution is to increase the amount of RAM to at least 8 gigabytes. Increasing the swap file probably won’t help. Also, be sure to close your browser before launching any game. Especially if it has a large number of open tabs.

Resolution does not change / image goes off screen

This error can occur if screen scaling is enabled in Windows. You can compensate for this in the following way:

  1. Find the Deliver Us Mars.exe filein the game folder.
  2. Go to properties and go to the “Compatibility” tab.
  3. Click the “Change high DPI settings” button.
  4. In the “Override scaling mode…” option, select “Application”.

Deliver Us Mars slows down / lags / optimization problems / graphical artifacts

Check if your PC meets the system requirements

See See “What kind of computer do you need for Deliver Us Mars” above.

Update your video card drivers

Visit the graphics adapter manufacturer’s website:

  • NVIDIA GeForce: The site will select the appropriate drivers for you. Just click “Search” and then “Download Now”. After the download is complete, run the downloaded file and follow the instructions in the installer.
  • AMD Radeon: Scroll down to Search for your product and select your graphics card under Graphics . Click the Submit button. On the page that opens, click LMB on your version of Windows and click “Download”. Once the download is complete, run the downloaded file and follow the instructions in the installer.

Important: Be sure to restart your computer after updating your drivers.

Turn on high performance for graphics card

For NVIDIA GeForce owners:

  1. Open the NVIDIA Control Panel by right-clicking onthe desktop.
  2. Select Manage 3D Settings from the list on the left.
  3. Switch to the “Program settings” tab in the main part of the screen and select Deliver Us Marsfrom the drop-down list under “1. Select a program to configure “(if the game is not in the list, then add the appropriate button next to it).
  4. In the list below, find the “Power Management Mode” feature and toggle it to “Preferred Maximum Performance Mode”.

For owners of AMD Radeon and AMD processors:

  1. Open Radeon Settings by right-clicking onthe desktop.
  2. Go to the “System” section.
  3. In the “Switchable Graphics” category, set the graphics card with “maximum performance” as the main one.
  4. Click Accept.

How to adjust graphics in Deliver Us Mars / how to increase frame rate

Optimal settings for a weak PC , close to the minimum system requirements:

  • Window Mode:
  • Resolution:
  • Upscaling:FSR Quality.
  • Anti Aliasing:TAA – Low.
  • V-Sync:
  • Nvidia Reflex:
  • Renderer:
  • Third Person Field of View:
  • First Person Field of View:
  • Shadow Quality:
  • View Distance:
  • Post Processing Quality:
  • Texture Quality:
  • Framerate Limit:
  • Motion Blur:
  • Grooms:
  • Ray Traced Shadows:
  • Ray Traced Reflections:

“Soapy” (fuzzy) graphics in the game

Three possible reasons:

  1. Render Resolution Scale is set to below 100%.
  2. Enabled FSR/DLSS smart upscaling in performance mode.
  3. Your video card does not have enough video memory to render textures in full quality. This game requires at least 4 GB.

Sound problems in Deliver Us Mars

Launch the Audio Troubleshooter by right-clicking on the volume icon in the lower right corner of the desktop. Follow the instructions of the program.

Game freezes / “DXGI_ERROR_DEVICE_HUNG” error / black screen

Perhaps the problem is overheating of the video card. Check if the fans of her cooling system are blocked by adjacent wires. If everything is in order with this, then try resetting the overclocking: go to the MSI Afterburner application and click the Reset button (if such a program is not installed, then the video card most likely did not overclock).

Game not saving in Deliver Us Mars

Check if there are any Russian letters in the path to the Deliver Us Mars.exe file . You can quickly find the file through the “Search” in the explorer.

Where are the saves

In the Saved folder inside the game directory. If you have the Steam version of Deliver Us Mars, then the game directory is located at the following path: C:\Program Files (x86)\Steam\steamapps\common\DeliverUsMars

Gamepad (joystick) not working in Deliver Us Mars

  1. Delete the device in the “Device Manager” and restart the computer.
  2. If that doesn’t help, run the controller setup on Steam and manually set the Xbox Controller mode.
  3. If this does not help, then try connecting the gamepad via wire.

Write in the comments if you know other ways to solve technical problems in Deliver Us Mars!

 

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