Some owners of Android phones or tablets may find that notifications have stopped arriving: in some cases, only from certain applications, such as Instagram, WhatsApp, VK, Telegram, in others, all notifications stop arriving, sometimes only notifications on the lock screen.
This guide will detail what can cause problems with receiving notifications on Android (for example, a clean system and on a Samsung Galaxy) and how to fix it and turn notifications back on.
- Traffic saving mode and other reasons related to the Internet
- Power saving mode
- No notifications on the lock screen
- Other settings for displaying notifications
- Additional ways to solve the problem
- Video instruction
Traffic saving mode and other reasons related to Internet connection
If your phone or tablet has mobile data saver enabled, app notifications may not be received on the mobile network. Traffic saving mode is usually enabled in the network and Internet settings, or using the button in the notification area.
Details on how to disable this mode on different brands of phones in a separate instruction How to disable traffic saving on Android and Samsung Galaxy (opens in a new tab).
This is not the only connection-related reason for which notifications may not come, among others:
- Availability of active VPN / proxy applications (try disabling them).
- Installed antiviruses with network protection functions (check if notifications will come if you disable them).
- Flight mode enabled (enabled by the button in the notification area on most Android devices).
- Exhaustion of traffic on the mobile tariff – at the same time, the connection speed is severely limited and notifications via the mobile network may stop arriving. It is easy to check this point: just try to open some “heavy site” when using a mobile network (but not social network or YouTube, since many tariffs today do not limit traffic for them).
Power saving mode as a reason for not receiving notifications
If the battery saving mode is enabled on your Android smartphone, then this can also affect the fact that notifications have stopped coming. Typically, you can turn off Power Saving Mode in one of the following ways:
- Using the button in the notification area, as in the image in the previous section.
- In settings. On pure Android in the “Battery” section – “Power saving mode”. It may also make sense to disable the “Adaptive Battery” mode, if available.
- On Samsung Galaxy, go to Settings> Device Maintenance> Battery> Power Mode. Try setting it to “High Performance” mode.
On devices with their own interfaces, for example, Xiaomi or Huawei, the location of the battery saving settings item may differ, but it is usually easy to find it (you can also use the search by settings).
Notifications not showing on the lock screen
If notifications arrive but are not shown on the lock screen of your smartphone or tablet, you may have set the appropriate rules, or your antivirus did it for security reasons (displaying the contents of notifications on the lock screen is not the best solution in terms of privacy). You can customize the display of notifications on the lock screen:
- On a pure Android system: Settings – Apps & notifications – Notifications – Lock screen notifications. There may also be an item to enable or disable notifications containing confidential data.
- On Samsung Galaxy: Settings – Lock Screen – Notifications (enable).
Other Android notification settings that might prevent them from arriving
In addition to the cases described, notifications may not come for the following reasons:
- Do not disturb mode is on (usually activated by a button in the notification area). But on some smartphones, you can make sure that notifications continue to come in this mode, for example, on Samsung – in Settings – Notifications – Do not disturb (if you enable this item, they will start coming).
- The application is not allowed to send notifications. Usually, you can go to Settings – Applications, select the desired application and click on the “Notifications” button to see if notifications are allowed for this application and which ones (as in the screenshot below).
- Some applications may have their own settings for sending notifications, independent of Android. Try to go to the application settings and see if such options are present there and if you can change them.
Usually, by this point, the problem with notifications has been resolved, or at least the reasons why they do not come are clear. However, if this is not the case, pay attention to the following nuances.
- Try restarting your phone, sometimes it works and fixes notifications.
- In the basic settings of your phone, make sure the correct date, time and time zone are set. If they are not, correct them.
- There are third-party applications that change the system interface, antiviruses and some others that can disable (hide) notifications. If they stop coming after installing some new Android system apps, try temporarily disabling those apps and see if that fixes the situation.
- Rarely, but it happens that notifications from any service (for example, a social network or messenger) stop coming due to a failure from this service. In this case, you cannot solve the problem yourself: you just have to wait until the problem is solved on their part.