It doesn’t matter if you are a more shy or spontaneous person, having good communication can help you both in college (presentation of papers and CBT) and at work (presentation to teams or client).
And to help you improve this skill, we have listed ten tips that will make you a communication expert. Check out!
- Make eye contact
Looking into a person’s eyes is the safest and most effective way to convey confidence.
Without words, we will be able to tell our interlocutor that we are interested in what he tells us and that we are listening carefully.
According to experts, 90% of the communication we transmit is not verbal, but gestural. Our body movements speak much more than we think, even if unconsciously.
Sometimes, a gesture can persuade, convince and build trust much more than an elaborate speech. Start observing and practicing.
- Straight to the point
Mastering communication skills does not mean talking a lot, giving endless presentations or sending long messages by mail. Try to have clear ideas and do not mess around when transmitting accurate messages.
- Listen before you speak
A good communicator is always a good listener. Who knows how to listen does not lose information, asks appropriate questions and understands their interlocutor.
You can empathize with phrases like “Tell me more about this topic” or “I’m interested in what you say. Speak more details to understand why you think so ”.
- Ask more questions
You don’t have to have all the answers. Being able to openly express your doubts and admit that you didn’t understand an idea allows you to achieve a better understanding.
Remember that misunderstanding is the enemy of communication! Summarize what has been said in your own words to ensure that you are in tune with your interlocutor.
Reading improves our oral and written communication skills. This habit also helps to have a better spelling and to expand our vocabulary.
Read daily news and relevant information in your industry and you will also have topics to talk to new people you meet. 😉
- Choose the right medium
Is your means of communication always email? Perhaps it would be better to approach some people in person.
Use your perception to speak to people in the right way; sometimes a call can be more personal and effective than an email; in others, you will get better results if you send a clear and brief email.
- Do not interrupt
Avoid completing other people’s speeches with your own ideas or diverting the subject from a conversation.
Let other people communicate their opinions without interrupting and then express your doubts or comments.
- Practice in front of the mirror
In a face-to-face conversation or in front of a group of people, it is not always easy to become aware of our body language.
That is why Vickie Austin, founder of professional consulting firm CHOICES Worldwide , recommends using a communication technique called ‘mirrioring’.
It is nothing more than observing the body language of our interlocutor and imitating it in a subtle way. For example, if the other person nods, do the same seconds later.
With this practice, it is possible to make the other person feel more comfortable and open, and we can gain greater empathy from them.
- Create links
Effective communication is not just about work or business. It is amazing what you can get from someone if you start the conversation by asking something personal.
The next time you talk to a member of your team or visit the client that you were unable to convince, talk about personal things before getting to work.
What did you think of our tips? By putting them into your routine you will be able to establish a better connection with the people around you.