Positive feedback represents an element of motivation that generates well-being and facilitates the increase in human productivity, optimizing results. Here are some significant examples of this type of feedback.
Definition of positive feedback
Positive feedback is a process by which a person can receive information about their own way of behaving or performing a specific action.
This information allows you to know if your procedure is adjusted and what modifications are necessary to improve your performance.
However, for this process to be truly effective, care must be taken in the way it is carried out, ensuring that it is done correctly.
Appropriate positive feedback will have a major impact on relationships with others and can greatly influence the work environment and the attitude of employees .
Benefits of positive feedback
Among the most relevant benefits, it is possible to identify the improvement that it produces in the behavior of an individual, allowing him to recognize his weaknesses and correct them.
From this perspective, the change does not occur in a forced way but rather is motivated by the feedback process, making you even feel good about yourself.
Thanks to this, it is also possible to increase the sense of belonging by making teamwork flow more easily under a harmonious environment.
Another benefit is generating a functional emotionality that leads to action, increasing the capacity for productivity .
Finally, this process makes it possible to strengthen ties, improving labor relations, especially between employees and their superiors.
Examples of Positive Feedback
1. It is practical and applicable
It is important that the observations made are concrete and provide tools that can be implemented immediately to make the necessary changes.
This means that the signals must be directed towards a behavior or procedure that can be modified.
Example:
You could include graphics in your presentation in a future opportunity to better visualize the information.
2. Neutrality
Give a neutral message without value judgments to avoid possible defensive reactions, focusing on the facts as they are.
Example:
Your presentation was concrete and precise, you summarized all the most important points clearly.
3. Timely
This type of feedback occurs when the recipient is in adequate conditions to receive it, even considering factors such as doing it individually or in groups.
It is also important to consider that the person requests this evaluation, which will allow for a greater willingness to receive and apply it.
4. Objective
In this way, the message is sent directly and related to the primary point of attention, without detours, making the specific indication required.
Example:
The reports must be delivered the first five days of the month, try to avoid delays.
5. Specific, without abstractions
Giving a concrete and direct message allows the information to be received without distortions, when we include excessive data and also abstract details, the receiver can be confused.
Example:
Your ideas on how we can increase sales this period have been very successful.
favors the motivation of other people
6. Proven
It is important that after providing feedback it is possible to verify whether the message has been received, as this is a fundamental part of the process.
Example:
Have you made it clear? Do you have any questions about it? How could you implement the changes I have pointed out to you?
7. Contextualized
This implies referring to the consequences of their actions, especially depending on the objectives set and the team members.
Example:
Your contributions will allow the goals set to be achieved ahead of schedule, the team will now be able to focus on other tasks thanks to this.
8. Directed at behavior, not identity
The feedback process involves making observations about the behavior or way of performing the tasks, not directly towards the person, it is essential to consider this distinction.
Example:
The way you closed the sale was great, you did it quickly and considering the client’s needs.
9. Try to increase the self-esteem of the recipient
The focus of the message should be directed towards the person being evaluated, and not from an egocentric position of the authority figure.
Example:
Your performance during the last month has improved remarkably, I am sure that you will be able to achieve the proposed goals.
10. Focused on the future
Being able to point out the possible results that can be achieved and how these will affect the company and the rest of the team members is another example of how to approach this type of communication.
Example:
Your performance has been excellent, thanks to this we will be able to reach the goal and significantly improve the company’s sales.
