Although Windows 10 is the most stable operating system so far, and like any original operating system, it has its advantages and disadvantages, such as when opening a file. The JPG format is the most used and compatible, but the OS could have problems when viewing a photo or screenshot saved with this extension.
Index( )
- What are the reasons why you can’t open a JPG file in Windows 10?
- The file is not supported
- The image has errors
- How to fix when you can’t open JPG files on Windows 10?
- Reset the Photos app
- Install another image viewer
What are the reasons why you can’t open a JPG file in Windows 10?
JPG and PNG images are mostly extensions compatible with any type of device and operating system, since it is a universal format. They all have the necessary programs and applications to read and open these files without any problem.
When your PC does not show a JPG image , check that you have an editing program installed, such as Paint, Photos or Photoshop. If not, then that is the problem. So you will have to install one of the aforementioned or look for other image reader software. If the above does not work, then the problem may be due to a failure of your computer or the file itself.
The file is not supported
First check that the image application that you have installed on your Windows 10 is compatible with JPG type extensions. It may be the case that the program in question is compatible with a few or only one image format. In addition to this, check that the file extension is JPG or JPEG, which are, in general terms, the same.
Although some programs are quite powerful, they tend to be exclusive when viewing photos. It can also happen that although the image indicates that it is JPG, its real extension is different. If this is the issue, try converting the photo format with an online converter and proceed to reopen the
The image has errors
Perhaps your photo has code problems, due to a download failure, corruption, or virus infection . In any of these cases, try to download the image again and open it . If the error persists, use a different device or use an antivirus program.
If the file is still having trouble opening from somewhere else, then it is a problem from your download site. The solution is to find the same photo elsewhere or use a program that ‘repairs’ photos . You get these on the internet.
How to fix when you can’t open JPG files on Windows 10?
Keep in mind that searching for high-resolution images and downloading them to open on PC can be a problem if your PC is old. The PC will not be able to open the images, because it does not have the necessary components in terms of software and hardware. If you want to solve these problems, there are two ways to do it, although neither guarantees that it will work 100%.
Reset the Photos app
If the Windows 10 ‘Photos’ app is the one that is failing, restart the program. You can check it by opening the image with other software. Try uninstalling and reinstalling the app on your PC, this will restore the original settings in case you changed a compatibility setting.
Another way is to close all your processes from the ‘Task Manager’ window and delete data and cache files that affect your usage. Proceed again to open your photo with the application in question to verify if everything is correct. If not, then it is your computer that has compatibility issues with Windows 10 photo viewer.
Install another image viewer
The Windows photo viewer is a very useful program, because in addition to allowing us to look at image-type files and edit them, it is very basic in its functions. There are other more professional and complete programs that are for viewing and editing images and photos, but some of them are paid. These programs are usually quite compatible with a large number of image formats, for example: JPG, JPEG, PNG, WEBP, and others.
The best recommendations we can give you are Adobe Photoshop, Adobe Illustrator, JPEGView or online programs like Canva. Online platforms will be your other image viewer option if none of the programs installed on your PC can read the photo.
One last solution, not so common but feasible, is to use other software such as PDF readers, Microsoft Word or Microsoft PowerPoint. These will allow us to insert background images on a slide and from there we can view it, although not in the same way. There is also the option to transfer it to our phone or tablet.
