On this occasion, we are going to explain what to do if your desktop or laptop computer is not recognizing your portable hard drive when connecting it through the USB port . Likewise, this article will detail the various existing solutions that can help your external drive return to its normal functions.
The most common reason why the PC does not recognize the external hard drive or the flash drive is because of a bad application to format the disk or that the drivers need to be updated to function.
Most of the time, it is a simple problem to solve and today we are going to guide you so that you can solve this problem yourself.
How do I know that the external hard drive is not recognized?
This occurs when the external hard drive is connected via USB, it does not emit an LED light that is by default in its design to warn the user that the unit has been recognized.
This can also be verified if the disc makes mechanical sounds from its internal design when connected to the USB port. If this is the case, it goes to ” My Computer or This Computer ” being the version of Windows that you have installed on your desktop or laptop respectively.
Having located this anomaly, click on the Start icon on the desktop bar and you will go to the “Control Panel” in which you must locate the “Device Manager” option. In this way you will be able to locate if the device is among the list of USB devices that the equipment is reading at the moment.
If the appearance of the device is affirmative, go back to the desktop and click on the Start, then a right click on ” My Computer or This Computer ” now another click on “Manage” in the left panel that you expand on storage.
You will see in the lower right panel that all those hardware devices are highlighted, which are shown in detail.
Now, if the removable hard disk drive does not appear here, it is because the problem it is presenting is not one of software, it is hardware. This indicates that there was a misuse of the device, maintenance or falls suffered by the device altering its complex internal mechanics.
If not, look at the drive in the lower right pane of “Disk Management” look in the initial block that appears that has information about it.
This will be shown with the volume name “MyDisck” or with a Windows name like “E”; refers to the size, NTFS file system and its status. In case the system shows the name “RAW”, it means that the device contains corrupted information in the disk control files.
Format my external hard drive
External hard drives are configured to use two types of formats such as: FAT32 and NTFS used by the Windows system. The main reason that the system does not recognize the device is because it does not have the proper reading settings.
Therefore, the flash drive has this reading problem for unknown reasons, it will perform a format of the drive to give it a new read configuration . It goes from Start with a click and in the search bar it will write “This computer or My Computer” the physical disk inside the computer and the external disk will be displayed.
Right click on the icon of the external hard drive, a small window will be displayed and it will go to “Properties” here choose the option “Format” and in a bullet it will show two types of reading format ” FAT32 and NTFS “.
Select the format ” FAT32 ” and start the formatting in a normal way, selecting “Start” in this way, the device will take a few minutes to be ready with a message indicating the completion of the task.
In this way, the device is operational to continue its storage operation with normality and adequate operability when connected to a computer or device with compatibility to a mass storage flash drive.