Sometimes, the operators activate services that we never really use, and this could be the case of the messages dictated by Movistar , a functionality that this company offers to its clients and that is very useful for some clients and not so much for others.
This possibility is only available to Movistar customers , so it is quite likely that you have it since it is also reflected in the invoice because it is not free, but we will talk about this a little later since first we will see what it is.
Basically what this service does is that Movistar converts a voice message that someone from the same company or from Vodafone has left you to text . That can happen when they call you and your phone is not available because it is out of coverage, for example.
It also happens if you do not have voicemail, with which you must be certain . From the moment your phone is operational again, you will receive an SMS where you can read the transcribed message of that voice message that the person left you. It won’t cost you anything, but the caller will have to pay.
50 cents for the transcript
The curious thing about the messages dictated by Movistar is that the cost of the service, which is 50 cents and what the recording and transcription of voice to text would cost, is paid by the caller and has not been able to establish contact with you. In other cases you too.
That is, if the person you call does not have a mailbox and has this service activated, you will see a charge of 50 cents on your bill as long as you are from Movistar or Vodafone. This is only applicable here if, when establishing the communication, the typical beep to leave the voice message skips.
In any case, it is quite annoying to have to pay for a service that probably did not exist and above that you have to pay for it when you call someone without coverage or when they call you if the same thing happens. In both cases, both people would have to disable dictated messages.
How to deactivate the dictated messages of Movistar
To get rid of the service and not see that additional charge on your phone bill, which would mean that the person you are calling does not have a mailbox and does not have coverage has it activated, you must call a free telephone number to deactivate it quickly.
You have to call 22217 and follow the steps indicated by the assistant who attends you by phone, in a few moments you will have deactivated the dictated messages . This procedure is free and in return you will have saved 50 cents each time Movistar has to translate the message that, by the way, reaches you and also in the form of a copy to the person who calls you.
