kindle Troubleshooting;3 easy solutions

Amazon’s Kindle range of e-readers are great, lightweight devices that allow you to take your book library with you wherever you go, but what happens when a Kindle fails?

Popular e-book readers from Amazon are easy to set up and use, but they can run into issues from time to time. Problems related to wireless networks or the free international 3G network that can be used to buy and download e-books are perhaps the most common. However, there are other problems that can crop up from time to time, such as the Kindle screen freezing or the battery running low. In fact, the vast majority of problems you experience with a Kindle are due to low battery or connectivity issues, or both.

Before you can deal with problems with your Kindle, you will need to establish which model you are using.

Note that this is only about Kindle e-readers, the ones that use e-ink displays instead of the Kindle Fire (more on that you’ll find in our Kindle Fire guide).

How to identify your Kindle

Before you can begin to effectively troubleshoot your Kindle, you will need to know which model you have. There are several different versions of the e-book reader, so knowing which model is yours will help you quickly find the correct solution.

For example, you could have a standard Kindle that dates back to the first generation of devices, or the newer version without the keyboard. Alternatively, you may be using a Kindle DX (with the larger 9.7-inch screen) or a Kindle Touch, which combines the e-ink screen with a touch screen.

If you’re lucky, you might even have Kindle Paperwhite Kindle Paperwhite Review & Giveaway Kindle Paperwhite Review & Giveaway Kindle Paperwhite is Amazon’s current flagship reader, and one we’ve been wanting to review and give away for quite some time. If you already own a Kindle or a different e-reader, you can… Read more with your free global 3G wireless connection ..

A quick method of verification is to look up the serial number. Do this by pressing Start> Menu> Settings> Device Information and reading the serial number, which will start with one of the following strings, revealing which model you have:

B001 = Kindle 1

B002 = Kindle 2 US

B003 = Kindle 2 International

B004 = Kinde DX US

B005 = Kindle DX International

B006 = Kindle 3 Wi-Fi and 3G

B008 = Kindle 3 Wi-Fi only

B009 = Kindle DX Graphite

B00A = Kindle 3 Wi-Fi and 3G

B00E = Kindle 4 NoTouch Silver (2011)

B00F = Kindle Touch 3G + Wi-Fi (Kindle 5) (US & Canada)

B011 = Kindle Touch Wi-Fi (Kindle 5)

B010 = Kindle Touch 3G + Wi-Fi (Kindle 5) (Europe)

B012 = Kindle 5 (Unknown)

B023 = Kindle 4 NoTouch Black (2012)

B024 = Kindle PaperWhite Wi-Fi

B01B = Kindle PaperWhite 3G + Wi-Fi (US) [Mostly]

(There are a few variants, which you can find in the full list at wiki.mobileread.com/wiki/Kindle_Serial_Numbers)

Serial numbers can also be found on the back of the device and on the box. You can also identify your Kindle by visiting Amazon, logging into your account, and selecting Your Account> Manage Your Kindle> Manage Your Device> Registered Kindle Devices .

Once you have identified your Kindle (this page on Amazon can help too) you are ready to apply the correct solution.

There are several common problems you may experience with your Kindle. Let’s see how to fix them.

Kindle connection problems

If your Kindle cannot connect to a wireless network, you cannot download e-books. Clearly this is a problem, but it can usually be easily solved. All Kindle devices have wireless connectivity.

To deal with wireless connectivity issues, start by checking the signal strength. This is in the upper right corner of the screen on all models, and it will also indicate your connection type. If you have a strong signal but can not access the Kindle Store or your library, try disconnected by opening Menu> Settings> Wi-Fi ( Wi – Fi networks in later models) and accessing a different network. Restarting the device may help (see below).

Some Kindles have 3G, however. If your problem is with connecting to the 3G network, first check the Kindle 3G coverage map, which will help you determine whether or not a 3G signal should be available to you.

Next, check your battery. If it is low, then you will need to charge before continuing. Open the menu and activate the 3G connection, then synchronize your device with the Kindle library ( Menu> Synchronize and check articles on later models).

Restarting your Kindle can help here. See the next section for more information.

Remember that it may take a few moments for your Kindle to connect to a network after you turn it on.

Help – My Kindle has frozen!

An unresponsive Kindle is particularly frustrating. Restarting your device may help, but you should start by charging it so that the e-reader has a full battery before continuing.

To restart your Kindle (any model), press and hold the power button until the device turns off. Leave it for a few moments before repeating the action to restart it. Note that the problem that caused the freeze may need resolution, so the restart may be slow.

Another option is to install the latest update. Updates can be downloaded from Amazon and installed by connecting your Kindle to your computer via USB and dragging the downloaded file to your Kindle.

For severe freezing issues, you may need to restart your device. From a frozen Kindle, this is done by pressing the power switch for 20-30 seconds. However, keep in mind that this action will erase your device, so you will need to log in and re-sync all your content. This step should only be taken in the event that no other solution works.

Maximize battery life

As you may have noticed, there are several problems that a low battery can cause in a Kindle e-reader – what is the best way to make the charge last?

Well, we should start with the obvious. To maintain the battery of your Amazon Kindle, you should charge it whenever the battery is low. This will mean keeping an eye on the battery level in the upper right corner, of course, but this should allow you to slip into a charging routine every few days.

However, to keep the battery as full as possible for as long as possible, you should disconnect from wireless and 3G networks (if applicable) when you are not using them. This should be most of the time, unless you are using homebrew apps to surf the web and use your e-reader as a monochrome tablet ..

Disconnection is best done by switching to airplane mode, which you will find in Menu> Settings .

Other tips for troubleshooting Kindle

Most problems with Kindle e-readers can be fixed with a hard reset, as described above.

However, one or two cannot. For example, problems with your payment method or password for your user account will need to be fixed when you log into the Manage Your Kindle page on Amazon, where you can run the necessary checks to make sure all your details are correct.

You can also check for sync issues using the Kindle for PC app. The Kindle for PC app shows you don’t need a Kindle to enjoy Amazon books The Kindle for PC test doesn’t need a Kindle to enjoy Amazon books Being the voracious reader that I am, a library was always a little mound to conquer. Thanks to the e-book revolution that has swept us away now, we now have scale peaks. One of … Read More – this is a quick way to determine if there are any problems.

Simple arrangements make electronic reading easy

You may have noticed earlier that I pointed out that these fixes and troubleshooting steps are aimed at the E-ink Kindles and not the Kindle Fire. The main reason for this is that e-ink devices are much easier to use and easier to fix; after all, they do much less, and in many ways they are single-purpose devices, unlike the multi-purpose Kindle Fire.

 

by Abdullah Sam
I’m a teacher, researcher and writer. I write about study subjects to improve the learning of college and university students. I write top Quality study notes Mostly, Tech, Games, Education, And Solutions/Tips and Tricks. I am a person who helps students to acquire knowledge, competence or virtue.

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