Although it is not normal, we may need to change the owner of the services contracted with an operator at any given time . All the services that we have in our name and, perhaps, we want them to pass to a family member or vice versa. If you have Telecable , we are going to tell you how you can make this change.
It may be that due to certain circumstances we have to change the ownership of a telephone contract that we have active. This may seem a bit heavy to do, but the truth is that Telecable has tried to simplify it, although that does not mean that certain procedures have to be covered. What we must be very clear about is that the outgoing owner must agree with everything we are planning to do, since his consent will be needed for everything to be satisfactory.
Ownership
The ownership of a contract is nothing other than the person who signs , either in person or online, with an entity to provide a series of services provided that contractual conditions are met by both parties.
The owner is also the person who responds to the company, in this case Telecable, before any type of liability of any kind, in addition to being the only person who can modify the conditions of the contract, always in mutual agreement with the company that provides the services. For all this, that is why we told you that it is absolutely necessary that the person who owns the contract collaborates in the change of name.
Why change?
There may be several circumstances to change the ownership of a telephony contract, such as:
- Change in the National Identity Document : it may be that we suffer a change of numbering in the DNI, something that is not normal, but it can happen. Then we would have to modify the contract we have with Telecable, something that is not exactly a change of owner, but that is quite similar.
- Put it under another name : it may be that we no longer want to continue having telephone services in our name, but someone close to us is willing to continue with everything active. Well, in that case the owner would have to change so that nothing of the contact would change.
- Due to a separation : if a separation occurs and the owner no longer wants to continue with Telecable, but his ex-partner if he wants, it is another case in which we must change one owner for another, so that the services are maintained in the same way that until that moment, but in the name of another person,
- Due to a death : if the owner dies, those who want to keep the service offered by Telecable will have to contact the company and explain the case, since, almost certainly, a death certificate will have to be presented.
Change ownership
To change the holder of a contract in Telecable we will have to contact them to inform them that we want to carry out such management. The safest thing is that they send us some type of document so that we can fill in various data and that should be signed by both the new owner and the current owner, in addition to accompanying it with copies of our IDs of both. Said data will be:
- Name of the current owner and ID : we will cover the data of the current owner of the service with Telecable.
- Name of the new owner and DNI : we also have to put the name and national identity document of the person who wants to keep the Telecable contract.
- Address : they will also ask us to put where is the address where the company’s services are provided.
- Services : we will surely have to specify which services we have contracted at this time.
- Bank account : we must tell them what the new bank account will be where the payments must be made for everything that we have contracted in Telecable. In this case, it is in which we must accompany a copy of the DNI, since that way they can pass the fees legally.
- Signatures : in said document there will be room for the current owner and the new one to sign, so that there is legal proof of the change request by both parties. This part is very important, since if one of the two does not sign, it will be impossible to make the change.
Contact Telecable
To contact Telecable and request the change of ownership, we will choose the telephone as the first option, since it is the easiest and simplest of all. these telephones are the following:
- 900 222 111: telephone number that individuals should call. It is available from Monday to Friday from 8 a.m. to 10 p.m. and Saturdays from 9 a.m. to 2 p.m.
- 900 830 083: this is the number for those who are self-employed. They can do it from Monday to Friday from 8 a.m. to 10 p.m. and Saturdays from 9 a.m. to 2 p.m.
- 900 830 590: if we are a company this will be the number to call, only from Monday to Friday from 8 a.m. to 10 p.m. and Saturdays from 9 a.m. to 2 p.m.
- +34 684 684 222: telephone number if we have to communicate from abroad. It is available 24 hours a day 365 days a year. This call will be free only if we make it with a Telecable mobile. If this is not the case, the cost established by the operator will be assumed.
We can also fill in a contact form that is on the Telecable website and wait for the operator to contact us.
Ora way you have to expose the change of holder of a contract and the reasons why it occurs, is by email. We will write to [email protected] and we will wait for the company to contact us to tell us what are the next steps that we will have to take.
As you have seen change the owner, it is more, a priori, than it might seem, but even so it is not a system that is fulfilled at the moment, that is, it has its times, especially due to the approval by Telecable of the request we make to them.
