How to request the SPID with TIM

After realizing the usefulness of having the SPID , the digital identity that allows you to access the online services of the Public Administration (and not only) using the same credentials, finally you too have decided to request it. Among the many certification bodies to which it is possible to contact to receive the credentials in question, you have chosen to rely on TIM . The problem, however, is that you are not particularly tech-savvy and you don’t have the faintest idea how to proceed.

If things are as I have just described them, do not worry: in the next lines I will be happy to give you a hand and explain how to request the SPID with TIM . In addition to indicating the costs to be incurred to obtain the digital identity with TIM and the methods available to complete the recognition procedure, you will find detailed information to request the SPID, both online (therefore in complete autonomy), and in person, relying on the support of a live operator.

How do you say? Is that exactly what you wanted to know? So let’s not dwell further and see how to proceed. Make yourself comfortable, take all the time you see fit and dedicate yourself to reading the next paragraphs. By carefully following my instructions and trying to put them into practice, I assure you that you will be able to obtain the SPID with TIM and thus access the online services of the Public Administration and all other supported services. Enjoy the reading!


  • Where to request SPID TIM
  • How to request the SPID with TIM online
  • How to request the SPID with TIM in person
  • In case of problems

Where to request SPID TIM

Before getting to the heart of this tutorial and explaining how to request the SPID with TIM , let me give you some preliminary information in this regard.

As well I shot, the SPID (acronym for Public System of Digital Identity ) is an authentication method used by citizens, professionals and companies to take advantage of the online services of the Public Administration (and not only) in a simple and fast way, using the same credentials. . To obtain it, it is necessary to rely on one of the accredited Identity Providers , among which there is also TIM with its TIM id service .

Digital identity with TIM can be requested free of charge by private citizens , while those who are in possession of a VAT number issued in Italy (e.g. sole proprietorship , freelance professional , legal person ) can activate TIM id Company which has a cost of 36 euros. / year . In both cases, moreover, if you choose to carry out remote recognition via webcam to verify your identity, there is a one-off activation fee of € 24.28 for individuals and € 19.80 for companies .

It should also be noted that the SPID provides various levels of security , which also determine the access methods that can be used. In this regard, TIM id provides both level 1 SPID , which allows you to log in by entering only the user name and password (less secure), and level 2 SPID (more secure), which allows you to log in. with username, password and a one-time code received via SMS. SPID level 3 (which would allow access with smart cards) has not been implemented at the moment .

If you are wondering where to request SPID TIM , you must know that it is possible to request it directly online by choosing one of the various recognition methods available.

  • CNS / TS: through the National Services Card (CNS) or the Health Card with CNS (TS / CNS) and a smart card reader, it is possible to request and obtain TIM id directly online and in complete autonomy.
  • Qualified signature: even users with a digital signature can request the SPID online in complete autonomy. To complete the recognition process, a registration form must be downloaded and digitally signed.
  • Webcam: allows you to request the SPID online and carry out the recognition through video-identification with a real-life operator.

If you do not have the possibility to complete the recognition procedure by choosing one of the free options I have just indicated and you are not willing to put your wallet to get the SPID with TIM, you can request TIM id online and, subsequently, go to one of the locations available to carry out the recognition in person .

Keep in mind, however, that this last option is available in a few Italian cities: at the time of writing this guide, it is possible to request TIM id online and carry out the recognition in person only in Bari , Naples and its province , Alessandria and in some municipalities in the province of Verbano-Cusio-Ossola .

Alternatively, you can go in person to a TIM shop where a specially dedicated operator will be at your disposal for the insertion and approval of your request in real time. Also in this case the service is completely free. Having clarified this, let’s see how to proceed.

How to request the SPID with TIM online

To request the SPID with TIM online , connected to the official TIM id website , select the option of your interest between Citizen and Company and choose the remote recognition method you prefer between CNS / TS , Qualified Signature and Webcam .

In the Summary section , depending on the option you have previously chosen, click on the item CNS / TS Test , Qualified Signature Test or Webcam Test , press the Start test button and follow the instructions shown on the screen to check the adequacy of the tools used (webcam, browser, network connection, etc.).

If you see the message Your system is compatible! , click on the Exit and Continue buttons to start the TIM id request procedure. If, on the other hand, the test did not give a positive result, you will have to choose one of the other recognition modes available.

At this point, in the Contract information section , put the check marks necessary to accept the conditions and the privacy policy of TIM id and choose whether to allow the processing of your personal data for purposes other than the execution of the contract (eg for the sending of advertising material, market research, marketing communications, etc.), by placing a check mark next to the option of your interest between Yes and No .

Then enter the required data in the UserID fields (it is the username you will need to use to access the SPID-enabled online services), Mobile phone number and Email address and click on the Generate verification code button , to generate a code of 8 figures that will be sent to you by email. Then log in to your e-mail box, locate the email sent by TIM id, write down the code in question, enter it in the Enter code field and click on the Verify email code button , in order to verify your email address.

Once this is done, you will also receive a new verification code via SMS: enter it in the appropriate field and press the Verify SMS code button to also verify the telephone number indicated above.

Now, enter your personal data in the fields Name , Surname , Place of birth , Province , City , Date of birth , Gender and Tax Code and, in the Domicile section , indicate the data relating to your residence in the fields Country , Province , City , Street , Street Name , Civic and CAP .

Once this is done, select the document you intend to use to request the SPID by choosing one of the options available between Identity Card , Passport and Driver’s License and enter the data in the Number , Issuing body , Issue date and Expiration date fields .

At this point, if you have chosen to activate TIM id via a qualified signature or CNS / TS, follow the instructions shown on the screen to carry out the recognition. For example, for recognition by digital signature, click on the Download form button to download the registration form and digitally sign it using the software provided by the company that issued the digital signature kit (eg Dike by InfoCert or FirmaOK by Poste Italiane ).

After downloading and signing the document, go back to the TIM id website, click on the Upload button , select the document in question and click on the Verify item . If everything went well, you will see the message Signature verified with positive outcome : click, then, on the Continue button , to view the email address and registration code associated with your case and press the Continue button again , in order to send the request.

As soon as all the data entered will be verified (it may take up to 24 hours), you will receive an email with your username and instructions to access TIM ID and an SMS containing a temporary password to be changed at the first access.

If, on the other hand, you have chosen to carry out the recognition via webcam, enter all the required data in the Personal information , Domicile and Identification document sections and click on the Continue button twice in a row.

At this point, you will receive a first email from TIM id which will confirm the request for your digital identity and a second email with the access procedure to TIM Digital Store, the portal on which you can make payment via PayPal or credit / debit card .

Once this is done, you will receive an additional email containing a link which, once opened, will allow you to get in touch with a TIM id operator and carry out the video identification , during which you will have to show the identification document you indicated in phase registration and your health card.

Once the identification session has been successfully completed, you will immediately receive an SMS with a temporary password and an email containing both the user name chosen during registration and all the instructions to log in to TIM id for the first time.

How to request the SPID with TIM in person

If you prefer to request the SPID with TIM in person , you can choose to start the online practice and, after making an appointment, go to one of the locations available for recognition in person. Alternatively, you can carry out all the operations directly in a TIM store with the support of an operator.

In the first case, connected to the official website of TIM id , select the option of your interest between Citizen and Company and, in the section Choose the method of recognition you prefer , click on the item In person .

Then press the Continue button , put the check marks necessary to accept the conditions and the privacy policy of TIM id and choose whether to allow the processing of your personal data for purposes other than the execution of the contract (eg for the ‘sending advertising material), by placing a check mark next to the option of your interest between Yes and No .

Once this is done, locate the section Choose the date for identification , click on the calendar icon and, first of all, choose the place for identification , that is the office where you will have to go for the recognition in person. Then indicate the date and time you prefer for your appointment and click on the Confirm booking button .

At this point, enter the required data in the UserID , Mobile phone number and Email address fields , click on the Generate verification code button and follow the instructions shown on the screen to verify your email address and your phone number.

Once this is done, enter all the required data in the Personal Information and Domicile sections , select the document you intend to use for recognition in the Document Type drop-down menu and enter the data in the Number , Issuing body , Issue date and Expiration date fields . Then click on the Upload button to upload a copy of your health card.

Finally, press the Continue button twice in a row, in order to send your request and book the appointment for the recognition in person. On the day and time you have previously chosen, go to the indicated office to complete the activation of TIM id, bringing with you the identification document you used for the online practice and your health card . Once the verification is complete, you will be immediately provided with the TIM id credentials.

Would you like to get the SPID in a TIM shop with the support of an operator? First of all, to find a TIM store in your area, connect to the official TIM website and click on the Allow button that appears on the screen, to allow the browser to locate it. Alternatively, enter your address in the field provided and click on the magnifying glass icon .

Now, click on the Available Services item and put the check mark next to the SPID Activation option , to view the TIM stores in your area where you can activate TIM id. Then click on the placeholder for the store of your interest, to view its telephone number, complete address and directions.

At this point, all you have to do is go in person to the chosen TIM store, making sure you bring a valid identity document and health card with you . Furthermore, during the activation procedure, you will need to provide an email address and a mobile phone number on which you will receive the verification codes necessary to complete the activation of TIM id.

In case of problems

If you followed the instructions I gave you in the previous paragraphs of this guide, you should be able to get your digital identity with TIM. If this is not the case, I recommend that you contact the TIM id customer service and request assistance.

To do this, pick up your phone, dial the toll-free number 800.405.800 and initiate the call. After listening to the welcome message, press key 3 to access the TIM id section and speak to a real-life operator. The service is active from Monday to Friday, from 09.00 to 18.30.

Alternatively, you can request information and receive assistance also by email, by sending a message to [email protected] . In this regard, my guide on how to send an email might be useful .

by Abdullah Sam
I’m a teacher, researcher and writer. I write about study subjects to improve the learning of college and university students. I write top Quality study notes Mostly, Tech, Games, Education, And Solutions/Tips and Tricks. I am a person who helps students to acquire knowledge, competence or virtue.

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