If you use Instagram on a daily basis, you may experience an unknown Instagram network error . Truth be told, you have nothing to worry about.
This error usually arises as a result of poor internet reception or an outdated version of the Instagram app and affects only the Instagram mobile apps.
Follow the methods shown in this article to quickly resolve this common Instagram error and start using your app once again.
Contents index
How To Fix Instagram Unknown Network Error Occurred
- Restart your Instagram session
- Clear data and cache to fix Instagram unknown network error
How To Fix Instagram Unknown Network Error Occurred
1. Restart your Instagram session
- Log out of Instagram and restart your mobile device
- Launch your Instagram app when your device has finished restarting.
- Please enter your correct login credentials.
- When you log in, check if the problem persists.
The first method you use when trying to resolve an unknown Instagram network error is to start a new login session.
2. Clear data and cache to fix Instagram unknown network error
Most of the time, cache files saved in Instagram app will cause this error, in this scenario, the best way to solve this error is to clear Instagram cache files.
On Android
- Go to Settings , then Applications ,
- Find the Instagram app and tap on it.
- Some options will appear, select the Clear cache button .
- This simple action clears the cache of Instagram for Android.
- Now open Instagram again and log into your account.
On iPhone
- Open Settings on your iPhone.
- In Settings, scroll down to General and click to open.
- Then click on iPhone Storage .
- In the iPhone Storage you will find all the applications currently installed on the device.
- Scroll down until you see the Instagram app.
- When you see the Instagram app, tap on it and choose the Delete option .
- Re-install the app from the iOS App Store, you will find that all cache and junk files have been removed.
Luckily the methods don’t fix the Instagram error so this may be too much for you. You should contact Instagram support in this case.