Users of iOS devices often use iTunes for a variety of purposes and are unaware of program failures. Each error is accompanied by a message, informs about the problem and contains a unique code that tells about the nature of the problem. This makes it much easier to find the source of the failure and resolve the issue. In the case of the iPhone 5s, an error under code 9 is a common occurrence, but can also occur on other Apple devices. The most common failure is when restoring the firmware, when the smartphone’s contact with the computer is lost, which can happen due to software or hardware problems. Sometimes the user is to blame for the problem by disconnecting the device from the computer during the process. There are several solutions to fix error 9 in iTunes, because the problem can be triggered by various factors.
Methods to fix error 9 in iTunes.
Ways to fix the error 9
In some cases, you can get rid of the failure yourself, using software methods that restore the connection of the device with iTunes. Each of the solutions is relevant for certain problems that caused the error. To ensure the correct operation of the program and a successful firmware recovery procedure, you need a stable connection to the Internet. Often, even a simple reboot of interacting devices (for iPhone, which is forced) helps. Authorization is often effective in resolving connection issues. There is nothing easier than logging out and being authorized, but these actions can resolve the situation.
ADVICE. It will be useful to clean the hosts file before the firmware, as well as make sure that the computer settings do not use a proxy / VPN. Before repairing error 9, it is necessary to check whether the cable is gone, because often there is no reason to panic, and the problem is solved in minutes. At the same time it is impossible to exclude also hardware malfunctions, but at first it is better to test software ways of elimination of an error 9.
Method 1. Use another USB port, replace the cable
Any error in iTunes related to the connection failure, including the 9 code, can be caused by a faulty USB connector, so you need to try to connect to another port, as well as disconnect unnecessary devices. The connection must be made directly to the computer. In addition, the cable should be inspected for damage, deformation, or other defects and replaced if necessary. You need to use the original USB cord that comes with the iPhone 5s or other “apple” with which you work.
Method 2: Update iTunes
To ensure the correct operation of the program, it is very important that the computer has the latest version, otherwise errors will not occur for minutes. You can check existing update options in the “Updates” section of the “Help” menu.
If there are newer versions, it is recommended to install the latest available on the official resource, then restart the computer and restore the firmware recovery procedure. The same guidelines apply to your computer’s operating system, and its components must be updated, so if the automatic update feature is inactive, you must go to the Update Center, run a search, and perform the installation.
Method 3. Disable antivirus, firewall
Program conflicts, blocking system defenders can also lead to error 9 in iTunes. This happens when an antivirus or firewall perceives their actions as a viral threat. By disabling protection, you can check whether error 9 is related to this possible cause. If the crash message does not appear during operation, you need to add iTunes to the list of antivirus exceptions.
Method 4. Scanning for viruses
Maliciously registered malware can easily interfere with the iTunes recovery process. Scanning the hard drive with an antivirus or medical utility will help get rid of “pests” and stabilize the application.
Method 5. Using another firmware
Often unknown error 9 in iTunes, similar to the “blue screen of death” on Windows, occurs as a result of using poor-quality custom firmware. If the previous solutions were not effective, it is better to download the original version of iOS or other custom firmware.
Method 6. Repeat iTunes
Corrupt application files can also be responsible for disrupting communication with the device. Sometimes the problem is solved by completely removing iTunes with all components and reinstalling the latest version of the service.
IMPORTANTLY. To perform the uninstall operation, it is convenient to use special applications, then the process is faster and provides thorough cleaning of the disk from program files. You can reinstall iTunes after rebooting.
Method 7. DFU mode
You can often get rid of error 9 in iTunes when restoring iPhone 5s and other versions with DFU emergency mode, which can help in emergencies. You can enter the iPhone in this state as follows:
- turn off the device, connect with the original USB cable to the computer;
- launch the iTunes program;
- press the “Power” button and hold it for 3 seconds, then press “Home” without releasing the power button;
- hold both “Power” and “Home” for 10 seconds;
- release the power button, and keep “Home” until the program detects the device in DFU mode.
The only possible action is “Restore iPhone”, start the process by clicking this button and follow the instructions on the screen.
Method 7. Perform work on another computer
You should try the procedure on another PC or laptop, if none of the methods could not help. The problem may be with your computer settings or any hardware malfunction. But if error 9 occurs again, then most likely there are hardware problems with the Apple device. Often on the iPhone 5s error 9 occurs due to fallen solder under the processor, which may be due to a blow or fall of the smartphone. Damage to the i2C or NAND memory bus can also be a culprit. In such cases, it is necessary to diagnose the device and troubleshoot the service. Without special skills, it is better not to perform a Rebollo processor or even replace the memory yourself, no matter how simple the process may seem.
