The iTunes Store is both a player and a store of multimedia content , music and videos specifically, a service similar to Spotify available both on PCs (Windows and MacOS) and for iPhone, iPad, iPod mobile devices. You can download the latest version of iTunes from the official website in Windows or from the Microsoft Store, if you have Windows 10; in the case of mobile devices, you can do it from the App Store.
In some cases, the iTunes service can present certain problems, especially in mobile devices, in this article we will give you some solutions to attack the problem.
Index( )
- What causes ‘Unable to connect to iTunes Store’ to appear on my iPhone?
- ISP problems
- Apple server failures
- How to fix my iPhone so it can connect to the iTunes Store?
- Check Date and Update Software
- Force Quit Applications
- Restart iPhone
What causes ‘Unable to connect to iTunes Store’ to appear on my iPhone?
This kind of problem occurs when entering the app or when we want to log in it does not let us in because we have a connectivity problem with our device , making it impossible to enjoy our content and not even the possibility of buying in the app. Store, it is a common problem, but not frequent, even so it can be annoying.
ISP problems
One of the problems may be due to failures with the internet from your service provider, regardless of whether it is a WiFi connection or a mobile data network. To check if this is the case, switch the service you are using to the other one and reconnect to iTunes, if it fixes then this was the problem.
If your WiFi provider is also your mobile network provider, then ask someone to share a different WiFi with you, in case the problem persists, it is not a conflict with the ISP.
Apple server failures
If the above does not work, then the problem is already directly with the Apple company itself, this can be verified by doing the above and also if there are problems if we want to log in to the iTunes Store from the iPhone , preventing us from entering giving us the message of “Unable to connect to the iTunes Store.”
The solution in this case no longer depends on us, but is to wait for the developers and technical staff themselves to be able to reestablish the service connection; Also take into account that this “failure” may be due to maintenance or updating of the servers.
How to fix my iPhone so it can connect to the iTunes Store?
Another of the possible reasons for this annoying problem is that it is our own device that is presenting failures and we will know this if someone can use the service with peace of mind and we are the only ones who present this difficulty. To fix iTunes Store not available error , we will leave you some methods for it.
Check Date and Update Software
It is common for many applications and not only iTunes to have failures if we do not have the correct date and time, WhatsApp is an example of this, if we have this misconfigured, we will not even be able to enter the application without first correcting the date and time of our device . So go to your phone settings and check that you have the correct time location, correct time and date as well; Once done, go into iTunes to check.
If the problem persists, then check that the application is updated from the App Store, uninstall and reinstall if necessary; Likewise, check that your device has the latest version of the operating system update, if you do not have it, update it and when the process is finished, enter iTunes again.
Force Quit Applications
The problem may also be due to the data of the same application that is corrupt and / or damaged, the solution for this is to enter the applications section of your device, then to its settings and delete the cache, data and force stopping the app.
When you have done it, you may have to re-enter the data to log in and you will be able to enter with peace of mind; It is also recommended to install iTunes again so that it is with the factory settings, to avoid these errors. If all goes well, you will be able to enjoy your content as well as check your iTunes purchase history regularly.
Restart iPhone
The last solution is very simple, restart our device, but before that, try to do the above and then proceed to restart it, when it starts, let it load all the drivers as well as the background applications for a while and go to iTunes to see if the problem has already been fixed.
In case the problem still persists, then turn off your iPhone and leave it like that for a few seconds or if possible, a few minutes; then proceed to turn it on, still let it load everything it needs and try starting iTunes one more time to see if the process worked.
