Not sure how to fix DirecTV error 771? This is one of the failures that most concern users of this satellite service . Since, with it, you have exclusive channels that you could not find, for example, with the open TV signal.
However, there are several ways to find your fix and get back to enjoying programming. Keep reading, it is not only about improving the reception of the digital signal.
How To Fix DirecTV Error 771 No Satellite Signal – Quick and Easy
Index( )
- What is DirecTV Error 771?
- Do a decoder reset
- Fix DirecTV Error 771: Cable Failure
- Obstructions in your antenna
- Climatic incidents
- The antenna has moved out of place
What is DirecTV Error 771?
As the message of this bug indicates, error 771 is related to your company decoder being “No satellite signal . ” This causes that you do not have access to the programming, although you can turn on the device, not even to the channels that you already enjoyed as HBO. If you wish, you can easily create an HBO GO account .
There are several causes of this problem, being as varied as a bad wired connection from the antenna and even a change in its position.
In this sense, it is important to determine the source of the failure in order to resolve error 771 DirecTV. Well, according to this, it is that you will carry out one process or another of those that you will see below.
Do a decoder reset
If at first glance the signal cable that goes from the antenna to your receiver is fine, you can try doing a reset . Even if it was a little loose, after fixing it, you can do the following.
First, you must find the “Reset” button, this is usually red. And while it may vary by set-top box, it tends to be located next to the access card entrance, on the front of the device. Now, you just have to press said button to do the reset . If this was the problem, you may have been able to fix Error 771 DirecTV.
Fix DirecTV Error 771: Cable Failure
Another of the first verifications that you can do to find the solution to this error is to check the wired connection. This goes from the DirecTV antenna to your cable box and, sometimes, it can loosen causing a lack of satellite signal.
Therefore, it is recommended that you disconnect both the cable, the adapters (if you have them) and even the power connection. Thus, you must let 15 seconds pass and then reconnect each one in order, leaving the power one for the end.
Remember that this cable must be connected to the input of the decoder that says “Satellite-In” or just “In”, otherwise this could be the fault.
Obstructions in your antenna
By looking at your antenna and determining the direction it is facing, you may find some kind of obstruction preventing it from connecting to the satellite . This can be some construction, tree or something similar.
If it’s a roadblock you can get rid of, this could fix DirecTV error 771 . But, if its elimination is more complicated, you should consider calling the technical service of the company or moving your antenna from place.
Climatic incidents
Sometimes the 771 error is caused by certain weather issues , for example heavy rain, snow, or wind. In this case, little or nothing can be done to solve it from your home.
In fact, you will have to wait for the situation to pass and the company itself restores the service, you can contact them through their official page or numbers. If you think this may be the cause, avoid unplugging your cable box or making other significant changes.
The antenna has moved out of place
Sometimes, this failure in the connection with the satellite can be due to the fact that the antenna has moved out of place. Not necessarily in a great way, but if you’re not in the right place, you won’t be able to pick up the signal properly.
This can be generated by a problem in the supports or fasteners of the same, which causes its movement. In addition to this, it can also be caused by a minor impact or collision that could cause an inappropriate incline. So the solution to this 771 bug initiator that occurs in DirecTV is undoubtedly to reposition the antenna in the right direction.
