The device request problem is something that could drive us crazy. Many people use their computers to retrieve important data from their cell phones for more space and faster.
That way they won’t have to erase the data they don’t want to lose. However, if the computer does not recognize the device, it will be impossible to copy the data. In this article, we will talk about the solution to this problem, let’s get started.
How to Fix Device Descriptor Request Error in Windows 10/8/7
- ‘Windows 10 does not recognize the device’ solution
- Solution for device description problem in Windows 8
- Solution for Windows 7
‘Windows 10 does not recognize the device’ solution
This problem occurs almost always because the PC driver has been left behind. Such a situation could arise because there is an error in the registration code of this driver and that is why it fails. Anyway, to solve this mess, start by going to Windows Explorer.
Now go to where the name of your team is, press the right click of your mouse and choose the option “properties” . Clicking on that option will open the control panel. On the left there are several properties, look for the one that says “Device Manager” and click on that property.
There are all the drivers that have been installed on the PC. Look for the section “universal serial bus controllers” you will expand that section and there you will come across the driver that has the fault, a yellow triangle will appear .
Press the right mouse click, select “Properties” and try to enable the driver . In some cases this option does not appear, if this happens then look for the option “Update driver”. There you can choose between looking for a driver from your computer or looking for one online.
If you have internet access, select the “Search automatically for updated driver software” option and Windows will look for a driver that is compatible with your PC.
Now, if you do not have an internet connection at home but at work you do, then look for the specifications of the driver that the computer needs, search for it on the internet with your cell phone, download it and transfer it to your PC without using a cable .
Now do the same as we saw above, but now under “update driver”, select “Browse my computer for driver software”. Select the folder where you saved the driver and that’s it. Wait for the driver to install and that should correct the problem.
Solution for device description problem in Windows 8
In the case of Windows 8 , the best option out there is the “Windows Troubleshooter.” To access this, go to the Windows 8 control panel and put in the search engine: troubleshooting.
Then, choose the option “configure a device”, proceed to follow each of the steps that Windows says and finally apply the changes. If such a problem is being presented by a change in hardware , these steps will fix the problem.
If this happens to you in the Windows 8.1 edition, the best option is to uninstall all the drivers and reinstall them. The best way to do this is with the help of an online installation package. Such packages scan your PC and tell you which drivers are needed.
Solution for Windows 7
Although this system is the oldest of the “Windows” edition of the Microsoft company, it is the one that presents the least problems. This is because programmers have had enough time to customize the system and problems that have arisen over the years have been fixed.
But as now the priorities are Windows 8 and 10 such a system has been left behind. To solve this complication, simply restore the system to a previous version . To do this, go to the control panel and look for “System Restore” and you will select the “Restore files and system settings from a restore point” section.
Follow the instructions that will appear there and proceed to restore everything. In this method you will not lose files , but undo all recently made configurations, including program installations.
It should be noted that this solution can also be carried out in Windows 8 and 10 , in case the other solutions do not work for you.