What is WhatsApp Business and what does it offer compared to the normal WhatsApp app: how to download the WhatsApp Business version on your computer
Let us see what is WhatsApp Business , what does it offer compared to the normal version of WhatsApp and how to download WhatsApp for Business for PC . And it is that WhatsApp Business offers exclusive functions specially designed for small businesses. The objective of WhatsApp Business (in Spanish WhatsApp for Business) is that these types of companies and businesses have additional options designed to benefit communication at the business and business level. Let ‘s see what exactly WhatsApp for Business is . What functions does it have and how to use this app on the computer.
WhatsApp Business PC: what is it and how to download
Index of contents
· What is WhatsApp Business
· Exclusive features of WhatsApp Business
· How to download WhatsApp Business for PC
What is WhatsApp Business
WhatsApp Business or WhatsApp for Companies is a version of WhatsApp specially designed for entrepreneurs or business owners , so that they have a tool more focused on direct communication with companies and customers, so that customers can also talk to said businesses as if it were a normal contact. In this way, customers do not have to communicate with a business through a personal number and companies have extra functions .
So much so that companies have a personalized WhatsApp profile in which to enter a description, an email, a physical address and a website. In addition, it also offers other tools such as quick responses to frequently asked questions, welcome messages or automated absence messages to notify of absences, along with other functions such as statistics.
Exclusive features of WhatsApp Business
WhatsApp Business offers the option to create a business profile, so that when a customer or other business enters said profile, they can click on the name and see the profile with the following information:
- business category
- opening hours
- physical business address
- Link to the website
- Catalog of articles or services
In addition, WhatsApp Business offers extra options for chats with other users, such as configuring greeting or welcome messages, ordering chats with labels or tags, or notifying when the person in charge of the business is absent. The main special features for WhatsApp Business chats are:
- Labels or tags: you can label the chats to have them sorted and organized according to your own criteria.
- Welcome messages– Every time someone contacts your company profile for the first time or after 14 days of no contact, they will receive a welcome text that you can customize.
- Quick responses: You can create a series of frequently asked questions and their automatic responses to notify users that you are not available and that you will contact them as soon as possible.
- Away message: You can also create an automatic away message to notify users that you are not available and that you will contact them as soon as possible.
How to download WhatsApp Business for PC
The WhatsApp Business app is available as a free download for small businesses . To configure the WhatsApp Business app on your mobile, follow these steps:
- Download the latest version of WhatsApp Business from the App Storeor Google Play depending on whether you have an iPhone (iOS) or Android.
- Verify your business phone number.
- If you wish, restore your account from a backup.
- Write the name of your company.
- Create your profile; To do this, click Settingsand write the name of the company .
In addition, you must take into account the following considerations:
- If you already have a WhatsApp Messenger account, you can migrate your account information, including chat history and media files, to a new WhatsApp Business account.
- If you decide to stop using the WhatsApp Business app, your chat history cannot be transferred back to WhatsApp Messenger.
- You can use the WhatsApp Business and WhatsApp Messenger apps simultaneously, as long as the accounts are associated with different phone numbers. It is not possible to use a single phone number for both applications at the same time.
Now, if you want to use WhatsApp Business on your computer through Chrome, Edg or Firefox, you must follow these steps:
- Open the browser and go to https://web.whatsapp.com/
- Open the Whatsapp app on your phone.
- Tap the three dotsat the top right corner of the main menu and then the Paired Device option .
- Press the Link devicebutton and then scan the QR code that appears on the desktop version of Whatsapp.
This way you can use WhatsApp Business on your PC through WhatsApp Web .
Now you know everything you need to start using WhatsApp Business for your business or company, what this app specially designed for the business world offers, what extras it has compared to the normal WhatsApp app and how to use WhatsApp Business on your computer .
