How to contact Telegram

If you changed your instant messaging app, the question may arise of how to contact Telegram , it is something we might want to do if there is a problem with our account on the platform or if we are having problems with its performance.

One of the main reasons why we may need to contact Telegram is because our account may be limited and the truth is that there is no established procedure, at least not in a very clear way, on how to solve this type of inconvenience.

How much data does Telegram consume?

Contact from the Telegram app

One of the bad news is that there is no telephone number where you can call Telegram and communicate with an operator or technical support that can give you an immediate response, all the attention you can receive as a user will be received virtually by volunteers from the platform, since there is no one hired to do this task.

The patience is key if you want to be taken care of . It is understandable that the need for a response to a problem makes the wait long, but as we mentioned before, being volunteers do not have an extended time to meet the requirements of all users and therefore it only remains to wait a little for help arrives.

  • Enter the Telegram application , which you can enter even if your account is limited.
  • Go to the menu located in the upper left part of the screen that is identified by three horizontal lines.
  • Choose the “Settings” option .
  • When you scroll to the bottom of that screen, you will see a section called “Help” and there you must choose the option “Ask a question” .
  • By clicking on this alternative they remind you that “Telegram support is made by volunteers. We respond as soon as possible, but it may take time ”.
  • Before entering to ask a question, you are invited to review the frequently asked questions , a section that is also in “Help” and that may have an answer to your question.
  • You can also go to the problem solutions section , which could save you a long waiting time, by being able to solve the problem by your own hands.

Other Telegram contact methods

Likewise, you can choose to contact Telegram through its social networks , specifically through its Twitter account, something that is indicated on the app’s own website, in addition to giving you access to an advanced question and answer section that might have a solution to your problem.

Or send a message to the Telegram support department , filling out a form in the telegram.org/support section, there you must describe your problem, then you must indicate an email through which they can contact you and a phone number, which is preferably the one linked to your account.

Web: Telegram Support

Numbers to contact by message with Telegram

You can also contact Telegram support directly , through the appropriate phone number . You must save it in the memory of your mobile, but it is not a standard number, it only works to communicate within Telegram (it does not support SMS or calls).

These are the available versions:

  • General support (in English) : +424 00.
  • Spain : +424 34.
  • Other Latin American countries : +424 50.
  • United States : +424 10.
  • Netherlands : +424 31.
  • Italy : +424 39.
  • Brazil : +424 55.
  • Malaysia, Indonesia and Singapore : +424 60.
  • Russia, Ukraine, Uzbekistan and Kazakhstan : +424 70.
  • Korea : +424 82.
  • India : +424 90.
  • Saudi Arabia : +424 96 (bot).
  • Iran : +424 98 (bot).
  • Other Arab countries : +424 97 (bot).

Finally, you can look for the official Telegram bot support by looking for the @BotSupport profile that will have some answers about the bot APIs, if your problem is related to this messaging functionality, in this way you already know all the ways to contact with Telegram through its different channels.

by Abdullah Sam
I’m a teacher, researcher and writer. I write about study subjects to improve the learning of college and university students. I write top Quality study notes Mostly, Tech, Games, Education, And Solutions/Tips and Tricks. I am a person who helps students to acquire knowledge, competence or virtue.

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