The Amazon Prime Video streaming service is one of the best known today. With the large number of series and movies to watch on your mobile, it is undoubtedly a great option for those movie lovers who want to enjoy entertainment at any time of the day.
However, with the great competition from Netflix, Disney+, HBO, Movistar+ and other similar streaming services, there are a certain number of users who are not satisfied with Amazon Prime and therefore want to cancel their subscriptions. Today we will teach you how to cancel your Prime video subscription.
How to Cancel Amazon Prime on my Amazon Fire Tablet? – User manual
Index( )
- Why won’t Amazon let me cancel my Prime subscription?
- How to remove the automatic renewal of the Amazon Prime account?
- What do I need to do to remove my Amazon Prime subscription?
- How to request that Amazon verify the cancellation of the subscription?
Why won’t Amazon let me cancel my Prime subscription?
For that matter, Amazon hasn’t become the tech giant it is today by letting its customers slip away, and while its methods of retaining its customers might not be the most pleasant, we must admit that, at least on a small scale. They can give results.
Let us tell you that we are speaking from our own experience when we tell you that, compared to other platforms , they will not make it so easy for you if you want to unsubscribe from their service. If you do not know how to do it correctly, you will have to wait another month to try to cancel it permanently.
What Amazon does to avoid losing its valuable customers is to put as many ads as possible to make you reconsider your decision. We could say that it is understandable, since they do not want to lose clients , but it is not fair to take advantage of their clients in this way.
How to remove the automatic renewal of the Amazon Prime account?
When you subscribe to Amazon Prime for the first time, the platform offers you a 30-day free trial of the service, with the intention of building customer trust so that they end up paying for the service later.
However, in order to test the service you first have to provide your personal data with the payment information included. What happens with this is that the platform has automatic renewal activated by default, all so that the service can be automatically renewed at the end of the subscription.
Having this option disabled could save you several headaches in the future, so if you want to disable it just follow these steps:
- Go to the ‘My Prime’ tab located in the upper right corner of the web interface.
- Then locate the option called ‘Manage my Prime subscription’ located at the bottom of the page. This will send you directly to the Amazon Prime section
- Once you’re in there, go to the ‘Manage subscription’ section
- In this section you can deactivate the automatic renewal through the option ‘Do not continue – Give up the benefits of Amazon Prime’, which will take you to a new tab
- Once in this tab you will only have to click on the ‘Finish my benefits’ button
- Then press the ‘End my subscription’ button
- After that you just have to click on ‘Cancel and give up my benefits’
When you finish all these steps you will be able to continue using Amazon Prime until the date on which your subscription must be renewed. Once the date arrives you have to do the renewal manually if you want to continue using the service.
What do I need to do to remove my Amazon Prime subscription?
As we already established before, when we want to cancel our subscription to an Amazon service, everything will become ridiculously complicated. However, it is a process that with some care we can carry out if we follow a series of specific steps.
We just ask you to be careful not to click in the wrong place, from now on it will be like walking in a minefield:
- Go to the main page of our account on the Amazon page
- Select the ‘Accounts & Lists’ tab located in the upper right corner of the screen
- Then select ‘Your Prime membership’,this will take you to a tab with all the details of your subscription
- Once here you should look for the ‘Membership management’ window
- Then in this window look for and select the option ‘Finish membership and benefits’
- Now you will see three options from which you must select ‘End my benefits’
Note: You should not select the ‘Reconsider later’ option. If you select this option Amazon will send you an email the day before your membership expires, but if you don’t cancel that day then you will be forced to remain a member for another month or year.
We come to the part where we will have to confirm a second time that we want to cancel our membership. Here we must select the option ‘Continue to cancel’
You will now be shown a ‘Sorry to see you go’ window asking you to reconsider and continue using the service. Go to the third or fourth option where you can decide if you want to cancel the service on a specific date or if you want to cancel Prime Video right now.
How to request that Amazon verify the cancellation of the subscription?
This step will be done automatically by Amazon as they don’t want to lose their valuable customers. When you have followed the steps in the previous section, the cancellation of the account will be official, or not so official for Amazon.
Our dear friend will send you an email for the ‘Main Membership Change Confirmation’ in which a big yellow button will appear. Don’t click the button! It’s a trap! If you click on the button, you automatically reverse the cancellation process and you will be connected again with the Prime membership.
