Has it happened to you that you expect to receive a transfer through Bizum and you simply do not receive the notification ? You are not the only one! Today we will explain the possible causes of this problem and how to solve it so that you can receive your payments without setbacks.
Bizum is a very popular mobile payment platform in Spain that allows users to send and receive money quickly and securely through their mobile phones. One of the most useful features of this platform that sends immediate notifications to users when they receive a deposit in their Bizum account.
These notifications are very useful because they let users know when they have received a payment and who sent it. In addition, they can also help users detect any fraudulent activity on their account, as they will receive notifications of any transaction that takes place. However, these notices can sometimes fail to the point of not receiving them.
Internet connection problems
Internet connection problems can also be a common cause of the lack of deposit notifications in your account If your Internet connection is weak or intermittent, it is possible that the Bizum or bank application cannot connect to their servers to send the notifications in a timely manner.
In these cases, we recommend that you check your Internet connection on your mobile device. If you’re using a Wi-Fi network , make sure it’s connected properly and the signal is strong enough. If you are using a mobile data connection , check that you are within a coverage area and that your data plan has enough balance to send and receive notifications.
It is also possible that your mobile operator is experiencing problems with its network or that there is an interruption in the Internet service in your area, which could be affecting the reception of notifications. In these cases, it is recommended that you contact your Internet service provider or mobile operator for more information and to resolve the issue.
Battery saver on
This may be one of the reasons why you are not receiving deposit notifications in your account. When you activate battery saving on your mobile device, some applications may be affected, including the Bizum application. Battery saver can turn off push notifications from apps, which means you won’t receive real-time notifications. Instead, notifications may arrive late or not at all.
To ensure you receive notifications in a timely manner, it is recommended that you disable battery saving on your mobile device for the Bizum application. You can do this by going to your device’s power or battery settings by going to the app list and selecting the app to allow push notifications.
notification settings
Notification settings are another possible cause of missing money receipt notifications. If Bizum notifications are disabled in your mobile settings or in the application settings, you may not receive notifications in a timely manner.
In these cases, it is important to check the notification settings on your mobile device to ensure that they are activated for the bank or Bizum application. On Android devices, you must go to ” Settings > Applications > Bizum ” and verify that notifications are activated. On iOS devices, you must go to ” Settings > Notifications > Bizum ” and check that they are also activated.
You may even have customized the app’s notification settings and turned off login notifications in particular. In this case, you must open the Bizum application, go to “Settings”, select “Notifications” and verify that income notifications are activated.
It is important to mention that some mobile devices also allow you to set the “Do Not Disturb” or “Silent” mode that can temporarily disable all notices. If you have this mode activated on your device, it is possible that you are not receiving notifications and you should turn it off.
pending updates
Pending updates may be another reason why you don’t receive notices. Your mobile apps, including Bizum or your bank’s, require periodic updates to keep them working properly and to correct possible errors or technical failures.
If you haven’t updated to the latest version available, you may be using a version that has problems sending notifications. In these cases, you must update the application to the latest version available in the application store of your mobile device.
It is important to note that if you have many applications installed on your mobile and you do not regularly update all of them, it is possible that pending updates may accumulate that affect the performance of Bizum and other applications. Therefore, it is recommended that you regularly update all your applications to ensure that you have a better performance of your mobile device in general.
Problems with the account or app
If there’s a problem with your account, you may not receive notifications right away. Verify that your account is active and in good standing. Sometimes there may also be technical problems with the application that prevent notices from being delivered. In these cases, you may need to contact technical support to resolve the issue.
In summary, there are several reasons why you may not receive notifications of deposits in your Bizum account. If you have problems receiving notifications, first check the connection problems and notification settings on your mobile device before contacting Bizum or banking app technical support.
