- While the world is fast heading towards cloud storage, not all documents can be stored in the cloud. Some need to be printed.
- HP printers are reliable, versatile, and perfectly compatible with Windows computers. Thanks to these characteristics, HP printers are perhaps the most popular printer brand among Windows 10 users.
- But sometimes even HP printers break. If you are unable to install the latest HP printer drivers, follow the steps listed in this guide to troubleshoot the problem.
- This article is part of our troubleshooting center dedicated to printers. Check it off so you have it on hand the next time you need to correct printer errors.
Whether you are trying to connect your HP printer to your Windows PC for the first time or after a clean install, you must first install the HP printer driver to begin the printing process.
Like most hardware peripheral devices, the HP printer also requires you to install the proper drivers first.
Sometimes the drivers can be installed automatically after connecting the printer via USB cable, other times you may need to download that specific printer driver and install it manually.
In both situations, the HP printer setup process is easy and will take no more than a few minutes.
However, for some users, things can get complicated. Some users have reported that Windows PC shows fatal error while installing HP printer drivers.
This usually happens if the computer cannot detect the printer driver. There are a couple of ways to correct this error and get your printer working again.
In this article, we have listed all the possible fatal HP printer driver error codes and some quick solutions to fix them.
Some of the common HP printer driver errors include:
- Fata mistake. OK
- Error A fatal error occurred that prevented use of the product.
- Drivers for this device are not installed (Code 28). To reinstall drivers, click Reinstall Driver
- Fatal error 2753 – MSI.dot4wrp
Contents index
- How can I repair fatal HP printer driver errors?
- Solution 1: disable HP Smart Install
- Solution 2: Run the Windows Troubleshooter
How can I repair fatal HP printer driver errors?
Solution 1: disable HP Smart Install
HP Smart Install is a software application that comes bundled with HP printers. Although HP no longer supports this software, if it is installed on any computer, it may create problems with driver installation.
Therefore, if you are facing a fatal error while installing HP printer drivers, disabling the HP Smart Install option will fix the problem. Follow these steps to disable HP Smart Install.
- On your printer screen, go to Settings> Service.
- Open HP Smart Install and make sure the feature is disabled.
- Now try installing the driver and see if disabling the feature resolved the error.
Solution 2: Run the Windows Troubleshooter
Editor’s Note: This article continues on the next page. If you want to read more about printers and how to optimize your printer settings in Windows 10, check out our collection of guides.
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