At present we all know or are users of NETFLIX , the application for mobile devices, computers and televisions that contains a large number of movies and series that we can watch online and even be downloaded . This app has positioned itself as one of the ones with the greatest potential in the market.
But sometimes, like any other app, it is possible that they show us some errors on the screen when we are enjoying the content that it offers us and that can even generate a headache because we do not know how to make that ad disappear in a way definitive and let us continue to see the material calmly.
Recently it has become very common that the error that says “unfortunately netflix has stopped” appears repeatedly on the screen from where we have the application open , and it continues to appear constantly and in most cases we do not know how to solve it. But don’t worry, here we will give you some tips so that you can continue enjoying the content that Netflix has for you
Why does the error appear?
This error is generated by the app’s own system, but some particular cases may occur and yours could be there:
- You do not have the latest updated version of Netflix
- It is full of information
- App cache history stopped
What do I do when the error is displayed on the screen?
When you start reading this ad, you should pay attention because otherwise, the application will appear at all times while you omit the message that is presented about said error. Therefore, you must exit the application as soon as possible to solve the defect and avoid further inconveniences and interruptions while you use it.
How can I solve the error?
To solve the respective error it is very possible that you do not know exactly what the origin that caused it was, so you should try each of the methods that we will describe so that you can see what could have been the cause and go discarding the other options
Update Netflix
The first thing you should do is update the application from the store compatible with the operating system of the device you use for it (remember that Netflix is available for both Android and iOS). For this, you only enter the store and the same app will tell you if it is necessary to carry out the update or not. If the problem persists, despite having downloaded the new version, you have three more chances to solve it.
Clear the cache
To apply this option, you have to go to settings or settings of your device, being there you look where it says applications and press. Once inside, you must look for the Netflix application and enter; later you will see that two options appear, click where it says delete or delete cache memory , leave there and check if it worked.
Delete application data
Enter again to settings or settings of the cell phone or pc, look for where the applications are and click on them. Then you locate Netflix, select it and enter the details of the app; At this point you will see the two options, the first was to clear the cache, but the second says to delete data from the application, click here and then accept .
Very important, when you use this mode remember that all your data (records, history, searches, accounts, etc.) will all be permanently deleted , that is, the app will remain as just installed and you must log in again and others. , adding that what you were seeing at the time of the problem will not be saved.
Uninstall and reinstall Netflix
Finally, if none of the three ways that have been described above works for you or solves the error that netflix maintains, it is necessary then that you carry out this last trick to give an adequate solution. Then you must go to the application store compatible with the device you have (Play Store or App Store).
Once inside the store, you search for Netflix, select it and press the uninstall button. Wait the time it takes, then it will be available again to download , press this option and finally you will have access to Netflix .
