Business Logistics, combined with the different areas existing in organizations, has been occupying more and more space in their management process, adding value to the products and services offered and satisfying the needs and desires of customers. It is also a competitive advantage for organizations, as they are able to satisfy their customers in terms of quality and punctuality in the delivery of products and services, delivering goods and services to the final customer, on time and in the desired specifications, at the lowest possible cost.

Bearing in mind that business is constantly on the rise, it is evaluated in order to know the reality, in which the organization is inserted in relation to the current situation in terms of internal logistics.

Logistics is responsible for improving the profitability level of distribution, by planning, organizing and controlling transport and storage activities, facilitating the flow of materials and information.

Thus, it can be said that business logistics aims to store and make the goods produced or raw materials reach the final recipients with quality, in the desired time, at a reduced cost.

Thus, business logistics is composed of primary activities (transportation, inventory maintenance and order processing), which are of fundamental importance in reducing costs and maximizing the level of services. The other activities (storage, material handling, packaging, supplies, planning and information systems) are considered support activities, as they support primary activities in order to satisfy and retain customers, in addition to maximizing the wealth of the owners, integrating thus, the organization’s internal logistics.

Bearing in mind that internal logistics is of paramount importance for organizations, as it encompasses the flow of information and materials within them, the following topics will be addressed: Material Needs Planning (MRP), Inventory Management, Supplies, Receiving and Material Handling and Operations Programming.

The general objective of the course is to provide methodology and tools that allow interested parties to know and analyze the situation of the company’s internal logistics and operations area, developing a reflective, creative and critical thinking about the organization’s business logistics content, under an ethics entrepreneur.

Specific objectives are: to verify how the activities related to internal logistics in the organization are developed; analyze the activities of the company’s internal logistics and operations; investigate how Material Requirements Planning (MRP) occurs, as well as the scheduling of operations, stocks and supplies in the productive sector; survey the procedures for receiving and handling materials adopted by the company.

The Internal Audit Operational Audit course will  provide participants with assessment items, topics for analysis, improvement tips and various checklists as a practical tool for assessing a company’s internal logistics process, which will serve as a basis for structuring a Control Self-Assessment program that will identify opportunities for improvement in the company’s internal logistics.

* Prof. Ibraim Lisboa , author of the works Manual of Internal Audit , Training of Internal Auditors and Internal Operational Audit , teaches a course in the areas of Internal Audit as a management tool, Internal Operational Audit , Documentation in Internal Audit .


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